So I love my autocover but at times it sucks. When i closed it today one of the ropes broke. I think this is the 4th time in 5 years, at least the third. Everything I read seems to indicate that this is abnormal, the cover is a "coverpools". I called and complained but I doubt that will help, then my GF called too and she isn't as nice as me. How are other peoples ropes holding out?