I have a new construction (May 2014) salt water pool that, after one season, the plaster looks nasty. We started with #501 Antilles Aquamarine, and as you can see in the pictures, we have plaster that is gray in appearance as well as white streaks and crazing. Discoloration issues started within the first 30 days. We have gone back and forth with the PB for the last two years, more off than on given their unresponsiveness, with initially no resolution to what is causing the plaster problems, and how to resolve them. After meetings with PB management, their same rep came out 2 days ago and basically said what I’m seeing is a result of normal curing.
We feel a pool shouldn’t look like this after one season, and after two years of dealing with the PB to come back and say “this is all due to normal curing” is hard to accept. We understand a lot of factors play a part of this, but feel the plaster and / or plaster job is the main cause. PB is willing to work with us, but everyone we have talked to who owns pools said ours shouldn’t look like this after one season.
I initially wrote an long post explaining EVERYTHING we have been through with the PB over the last 2 years, but felt it was too much for an initial posting, but not sure where to start. I figure I would post some initial pictures with descriptive names and continue with follow on posts to explain issues.
Thanks in advance.