HI all -
We had our inground gunite pool built last summer, completed construction and put water in it the beginning of October. The beginning of December, we noticed the pool was leaking, and found a large crack. Since then we have had to drain the pool, as they could not stop the leaking, and now we can see that the entire pool has cracks everywhere. The pool company is telling us that it was soil movement, and that they can fix it after we have soil injections. I have had 4 pool repair companies come out to take a look and they have all told me the same thing, that it was defective manufacturing, that there is no way to repair the pool, that it has to be dug up and redone, and that soil movement would not have caused the amount of cracks that we have.
If 4 repair companies are all telling me the same thing - how is the pool company telling me something different - That they can fix what 4 other companies won't even touch?
I have a brand new pool that I want the pool company to stand by and do the right thing. Any advice or suggestions are appreciated.