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Thread: Polaris 360 getting stuck

  1. Back To Top    #1

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    Polaris 360 getting stuck

    I have a polaris 360 that has been working fine for 5 years. It started getting stuck in the same corner and would not back out. I have completely rebuilt the unit, replaced the back up valve and the same problem is happening. The swivels appear to be fine and there is no leaks in the hose. I am going absolutely crazy trying to figure this out. I have cleaned all filters and clean the hose filter often. Wheel RPM is 28. Any help would be appreciated. Thank you

  2. Back To Top    #2

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    Re: Polaris 360 getting stuck

    Have you thought about a replacement hose? Nothing stick or rubbing a wheel?
    22k gallon IG pebblefina, Jandy 1.5 HP VS, Jandy CV Cartridge filter, Fafco solar panels, Polaris 360 supply side cleaner, waterfall

  3. Back To Top    #3

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    Re: Polaris 360 getting stuck

    I have thought about a replacement hose but at this point everything I have thought of I have replaced and that has not worked. All the wheels spin when stuck in the corner. Thanks

  4. Back To Top    #4

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    Re: Polaris 360 getting stuck

    The reverse valve must not be cycling if the unit stays in the corner. I just replaced my reverse valve and when it activates it makes the unit fly through the pool.
    In ground, 14,000 gallon, white plaster, unheated, stone waterfall, DE Filter, Rainbow 320 Cl, Polaris 3900, FloVis flow meter, F100 test kit, Circupool RJ30+ SWG, Circupool VJ1/Speck Badu EcoM3V variable speed pump.

  5. Back To Top    #5

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    Re: Polaris 360 getting stuck

    I replaced the valve. I thought the new valve was not working but it is cycling.
    18K pool, gunite, Jandy CL460, (2) Jandy JPH1.0 pumps, waterfall, Polaris 360 cleaner, Fafco solar panels with 1.5hp pump

  6. Back To Top    #6

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    Re: Polaris 360 getting stuck

    Are you saying that when the reverse valve cycles the unit does not get pulled away from the obstacles?
    In ground, 14,000 gallon, white plaster, unheated, stone waterfall, DE Filter, Rainbow 320 Cl, Polaris 3900, FloVis flow meter, F100 test kit, Circupool RJ30+ SWG, Circupool VJ1/Speck Badu EcoM3V variable speed pump.

  7. Back To Top    #7

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    Re: Polaris 360 getting stuck

    That is exactly what I am saying.
    18K pool, gunite, Jandy CL460, (2) Jandy JPH1.0 pumps, waterfall, Polaris 360 cleaner, Fafco solar panels with 1.5hp pump

  8. Back To Top    #8

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    Re: Polaris 360 getting stuck

    Either you reverse valve is NOT working or you do not have sufficient water flow from your pressure cleaner outlet. When the backup valve cycles, it will pull the cleaner across the pool.
    In ground, 14,000 gallon, white plaster, unheated, stone waterfall, DE Filter, Rainbow 320 Cl, Polaris 3900, FloVis flow meter, F100 test kit, Circupool RJ30+ SWG, Circupool VJ1/Speck Badu EcoM3V variable speed pump.

  9. Back To Top    #9

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    Re: Polaris 360 getting stuck

    Just checked it. It seems like it has enough pressure to back it out but it clearly isn't so it doesn't. What in the unit itself would cause insufficient back pressure?
    18K pool, gunite, Jandy CL460, (2) Jandy JPH1.0 pumps, waterfall, Polaris 360 cleaner, Fafco solar panels with 1.5hp pump

  10. Back To Top    #10

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    Re: Polaris 360 getting stuck

    Do you have a separate pump that supplies the unit?
    In ground, 14,000 gallon, white plaster, unheated, stone waterfall, DE Filter, Rainbow 320 Cl, Polaris 3900, FloVis flow meter, F100 test kit, Circupool RJ30+ SWG, Circupool VJ1/Speck Badu EcoM3V variable speed pump.

  11. Back To Top    #11

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    Re: Polaris 360 getting stuck

    Yes. I am in the pump business and the pump is working fine.
    18K pool, gunite, Jandy CL460, (2) Jandy JPH1.0 pumps, waterfall, Polaris 360 cleaner, Fafco solar panels with 1.5hp pump

  12. Back To Top    #12

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    Re: Polaris 360 getting stuck

    I know nothing about this cleaner, but one comment that you made doesn't seem to me to have been addressed.
    Quote Originally Posted by Davidm2262 View Post
    All the wheels spin when stuck in the corner.
    Does this mean that the wheels are spinning in the correct direction to pull the cleaner out of the corner? Some type of track ion issue?
    30,000 gal, 20 x 40 ft vinyl, IG, installed 2006
    1 HP WhisperFlo pump, 60 sqft Pentair Quad D.E., Liquidator(8 gallon) with 3/8 upgrade,TigerShark cleaning robot
    TFTestkits TF-100 with SpeedStir,WS
    A proud practitioner of TFP since 2013

  13. Back To Top    #13

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    Re: Polaris 360 getting stuck

    It appears that the brand new back up valve is not cycling. I pulled it apart and it looks fine. I am at a complete loss.
    18K pool, gunite, Jandy CL460, (2) Jandy JPH1.0 pumps, waterfall, Polaris 360 cleaner, Fafco solar panels with 1.5hp pump

  14. Back To Top    #14

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    Re: Polaris 360 getting stuck

    Is it possible that it was installed backwards? The tapered end should be towards the cleaning unit.
    In ground, 14,000 gallon, white plaster, unheated, stone waterfall, DE Filter, Rainbow 320 Cl, Polaris 3900, FloVis flow meter, F100 test kit, Circupool RJ30+ SWG, Circupool VJ1/Speck Badu EcoM3V variable speed pump.

  15. Back To Top    #15

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    Re: Polaris 360 getting stuck

    Hairline crack in the hose. Problem fixed, sanity restored. Thank all
    18K pool, gunite, Jandy CL460, (2) Jandy JPH1.0 pumps, waterfall, Polaris 360 cleaner, Fafco solar panels with 1.5hp pump

  16. Back To Top    #16

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    Re: Polaris 360 getting stuck

    Great. Glad that issue is off the table.
    In ground, 14,000 gallon, white plaster, unheated, stone waterfall, DE Filter, Rainbow 320 Cl, Polaris 3900, FloVis flow meter, F100 test kit, Circupool RJ30+ SWG, Circupool VJ1/Speck Badu EcoM3V variable speed pump.

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