Hey everyone,
As a continuation to my last thread about the pool pump leak issue, I had a "different" technician come today to replace my motor. I don't know where to start about how awful this guy was. He starting cussing about how many jobs he had to do and was going really fast. He slammed the new motor down on the brick walkway and dented and scratched it all up. I told him to take it easy and he said it wouldn't be seen under the cover (what?). So when he fried that motor b/c he said he put the impeller on too tight, so he had to get another one out of his truck. I decided to try to calmly talk to him and tell him to please slow down and take his time and not damage the 2nd new motor. He agreed, but was still rough with it. He turns it on and that is when I had a number of issues I need advice/help with as soon as possible so I can get this corrected:
1. The "sound" of the system is now a lot louder, noticibly, not pleasant. It sounds like it is straining a bit, I don't know, but I figured a new motor would be much nicer/quiter than my old worn out rusty motor.
2. Most serious, there is a burning smell coming from my electrical box. I questioned him about it and he first said it was styrofoam burning off the motor probably, but then he admitted it was in the box. He said it was the transformer being killed by the new motor.
3. The flow of the pump in general is reduced a bit, I can see and feel it at the jets, odd b/c the motor is 1.65 hp vs. 1.5 that was on it. Also the filter pressure has dropped from a steady 22 to 14 with the new motor. I asked why I didn't get a 1.5 motor he said they don't make them anymore LOL. The sticker on the pump shows it draws 18amps / 9amps, I'm assuming startup/running? It hasn't tripped the 20amp breaker yet.
I argued with the guy for a long time and finally asked him to put himself in my place and he said he would be upset and would call the owner. The owner told me to pound sand since the system is "working". I said I didn't think it was fair that his repair is now causing a burning up condition of my panel, and that my equipment now is a lot louder and my flow is reduced. He agreed it wasn't but said nothing he could do and drove off. I've called the warranty company and told them everything and they have requested a "senior technician" to come back out and see if it can be corrected. I'm not sure what to do b/c I feel like this company is AWFUL but I don't have a choice of company at this point. Can anyone give me some advice? I don't want to not run the pump b/c my water is perfect, should I run it just long enough to mix chlorine maybe, like an hour a day until they come back out? Thanks.
As a continuation to my last thread about the pool pump leak issue, I had a "different" technician come today to replace my motor. I don't know where to start about how awful this guy was. He starting cussing about how many jobs he had to do and was going really fast. He slammed the new motor down on the brick walkway and dented and scratched it all up. I told him to take it easy and he said it wouldn't be seen under the cover (what?). So when he fried that motor b/c he said he put the impeller on too tight, so he had to get another one out of his truck. I decided to try to calmly talk to him and tell him to please slow down and take his time and not damage the 2nd new motor. He agreed, but was still rough with it. He turns it on and that is when I had a number of issues I need advice/help with as soon as possible so I can get this corrected:
1. The "sound" of the system is now a lot louder, noticibly, not pleasant. It sounds like it is straining a bit, I don't know, but I figured a new motor would be much nicer/quiter than my old worn out rusty motor.
2. Most serious, there is a burning smell coming from my electrical box. I questioned him about it and he first said it was styrofoam burning off the motor probably, but then he admitted it was in the box. He said it was the transformer being killed by the new motor.
3. The flow of the pump in general is reduced a bit, I can see and feel it at the jets, odd b/c the motor is 1.65 hp vs. 1.5 that was on it. Also the filter pressure has dropped from a steady 22 to 14 with the new motor. I asked why I didn't get a 1.5 motor he said they don't make them anymore LOL. The sticker on the pump shows it draws 18amps / 9amps, I'm assuming startup/running? It hasn't tripped the 20amp breaker yet.
I argued with the guy for a long time and finally asked him to put himself in my place and he said he would be upset and would call the owner. The owner told me to pound sand since the system is "working". I said I didn't think it was fair that his repair is now causing a burning up condition of my panel, and that my equipment now is a lot louder and my flow is reduced. He agreed it wasn't but said nothing he could do and drove off. I've called the warranty company and told them everything and they have requested a "senior technician" to come back out and see if it can be corrected. I'm not sure what to do b/c I feel like this company is AWFUL but I don't have a choice of company at this point. Can anyone give me some advice? I don't want to not run the pump b/c my water is perfect, should I run it just long enough to mix chlorine maybe, like an hour a day until they come back out? Thanks.
