I have an in-ground pebble sheen pool about 20,000 gallons here in Scottsdale, Arizona and endeavor to maintain it myself. My trusted pool service person sold his business to another fellow earlier in the year and the replacement company just wasn't what I was looking for. I stopped service a 2 weeks ago and noticed leaves collecting at the bottom of the pool. Today, I finally fully investigated it and found that there is no water intake happening--but the pump sounds and looks like its working. I was all excited to plug in the new pool hose and sweep away those leaves outta there when I discovered this. I just sat there for 10 minutes looking at the pipes and valves without a clue as to what I should do--and I don't want to guess and make things worse.
I'm thinking that possibly a valve needs to be turned to allow the water to flow? Maybe the pool guy turned something off on his last visit? I have a Jandy Aqualink system, an in-floor cleaning popup system, Whisperflow pump, and Hayward Salt Cel if this matters. Any suggestions how to troubleshoot this would be greatly appreciated. I can upload some pictures of the configuration if that helps. Thanks so much!