Become a TFP Supporter Pool Math Forum Rules Pool School
Page 1 of 3 123 LastLast
Results 1 to 20 of 45

Thread: Builder Installed Wrong Finish Travertine - Demand Replacement?

  1. Back To Top    #1

    Builder Installed Wrong Finish Travertine - Demand Replacement?

    Hey Guys,

    I'm in the final stages of building the pool and have a problem before the final $8,000 payment.

    It turns out the builder installed "honed and filled" travertine on the decking. Since it is honed and filled it is perfectly smooth and has no texture/porousness to it. This creates a huge problem in wet areas as there is no grip or friction making a very slippery surface when wet.

    The coping is tumbled travertine and has different elevations, is porous and is much less slip resistant. Just how travertine in wet areas should be!

    I wasn't aware of the issue when it was being installed - only after the pool was filled and was being used did it become obvious that something was wrong when everyone was sliding around/children were falling.

    The builder has no reason/explanation for the different finish on the decking other than it was a mistake.

    They tried etching the tile but I still don't find it acceptable - I have to live with this forever and the last thing I need is to constantly worry about children and guests falling.

    I'm going to demand it be replaced before I make my final payment - the material is wrong and it needs to be fixed.

    what do you think?

  2. Back To Top    #2
    Patrick_B's Avatar
    Join Date
    Jun 2011
    Location
    Midland TX
    Posts
    15,001

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    Depending on how much decking it is, he may well walk away from the 8K. All you can do is ask, but I would get him to acknowledge it was a mistake in writing somehow, even if it was email. They should be willing to make good on it, but we all know how things that "should" be actually turn out like. Best of luck, and let us know how it gets sorted.
    TFP Moderator
    Essential Links:
    ABC's Of Pool Chemistry, Test Kits, SLAM Your Pool
    28K Gal IG FreeForm, CLI Quartz, Pentair 36"SF & VS Pump, Dolphin M5, Rheem

  3. Back To Top    #3


    TFP Guide

    SuzfromTexas's Avatar
    Join Date
    Apr 2015
    Location
    Houston, Texas
    Posts
    3,203

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    My decking is the tumbled travertine with honed and filled coping. That works fine for us since we really don't run around on the coping like kids would. But I agree, something has to be done to lower the risk of falling. I wouldn't be able to use our deck if it were honed and filled.

    I know there are sealers or finishes with a sand-type substance to give more grip. I'm not sure how that would work on honed and filled travertine. I would want both slip resistance and looks to be good. You could try that out on a small inconspicuous area.

    I think Patrick might be right about the builder walking on your final payment. For me, I would test the gritted sealer. If it works to your satisfaction, then ask him to pay for the materials and labor of adding the sealer. If that doesn't work, then I would push him to replace the travertine and see what happens. Ask him if he has any other options.

    He doesn't want to be liable in any way for injuries....

    Good luck,
    Suz.
    Suz~Cypress area~ 2015 pool build. 23K gallons. IG swcg system. 35'x18'; 573sf; 104' perim; depth 4'-7'. Bubblers, sheer descents, 7' spa. Jandy: color LEDs; 2HP 2sp pump; 1HP 2sp pump; spa pump; 580 cartridge; 400K BTU; Dolphin M500; PS8; Inline chlorinator not used; Aqua Pure 1400. Blue Granite Sheen. Travertine deck. Lightstreams Peacock Blue TF-100, K-1766, SpeedStir

  4. Back To Top    #4
    amandahein3's Avatar
    Join Date
    Mar 2015
    Location
    rowlett, tx
    Posts
    853

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    Quote Originally Posted by Patrick_B View Post
    Depending on how much decking it is, he may well walk away from the 8K. All you can do is ask, but I would get him to acknowledge it was a mistake in writing somehow, even if it was email. They should be willing to make good on it, but we all know how things that "should" be actually turn out like. Best of luck, and let us know how it gets sorted.
    Yes, 8k doesn't go far with travertine. Definitely agree about getting it in writing. I would want it fixed too
    Free form pool 90'3" prim, 14180 gallons. TF100 Kit In pool table with travertine top, 3sheer descents, Depth 3.5-5-4, Jandy 2HP pump, Inline Chlorinator, Wetedge Satin Matrix Antigua.

  5. Back To Top    #5

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    I've looked at fixes for it like you guys have mentioned. They do make sealers/top coats that will make the finish slip resistant by adding texture/grit.

    I spent 10k on the travertine upgrade because of its natural beauty and the fact it is literally maintenance free. If I have to apply a coating every year or two I've forfeited that which is unacceptable to me.

    It's right around 1000sq ft.

    Part of me wants to find a work around - but a larger part of me knows the only way to make it right is replacing it.

    Just making sure I'm not being a you know what lol. I have to live with it forever! (the patio - i'll get over being a you know what

  6. Back To Top    #6

    Join Date
    Sep 2013
    Location
    Charleston, SC
    Posts
    535

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    I would also want it corrected and not a band-aid fix that requires yearly or bi-yearly maintenance. See what the builder says and stick to your guns!
    5900 G Fiberglass IG pool (circa 1990), SWG Hayward Aqua Rite GoldLine (2013), IntelliFlo Variable Speed Pump (2013), Hayward Pro Sand Filter (circa 1990), Well water (no iron or other metals fortunately), test with Taylor K2006C, Charleston, SC

  7. Back To Top    #7

    Join Date
    May 2015
    Location
    metairie
    Posts
    27

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    Look into sealing it and add Sharkgrip
    Shotcrete 21x11 pool with raised 11x5.5 hot tub, 7' spill over. 1"x1" lunata bay mosaic tile and travertine coping. (Not sure of plaster yet) 1hp whisperflo pump for returns and water feature. 3hp whisperflo for 6 waterway jets in hottub. 3 jandy nichless lights. Hayward T-9, PS4, TA60 sand filter. Broke ground Aug 5, 2015 Aiming to be done Sep 10, 2015

  8. Back To Top    #8


    TFP Guide

    SuzfromTexas's Avatar
    Join Date
    Apr 2015
    Location
    Houston, Texas
    Posts
    3,203

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    What part of the country are you in? What sanitizer system are you using? That info would help with suggestions.

    Suz.
    Suz~Cypress area~ 2015 pool build. 23K gallons. IG swcg system. 35'x18'; 573sf; 104' perim; depth 4'-7'. Bubblers, sheer descents, 7' spa. Jandy: color LEDs; 2HP 2sp pump; 1HP 2sp pump; spa pump; 580 cartridge; 400K BTU; Dolphin M500; PS8; Inline chlorinator not used; Aqua Pure 1400. Blue Granite Sheen. Travertine deck. Lightstreams Peacock Blue TF-100, K-1766, SpeedStir

  9. Back To Top    #9
    Mod Squad kimkats's Avatar
    Join Date
    Jul 2012
    Location
    Tallahassee, FL
    Posts
    26,668

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    In to watch and learn on this one.

    Make sure to not name the PB so this thread can stay open. IF anyone asks you can pm them.

    Kim
    TFP Moderator 33x52 round AG 25,600 gals Sand Filter 1.5hp Pump - 2 Speed, SLAM, Pool School, Recommended Levels, Recommended Chemicals, Pool Math, Chlorine/CYA Chart, TF-100 Test Kit

  10. Back To Top    #10

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    Hey Suz,

    Houston, Texas. Chlorine Pool.



    Quote Originally Posted by SuzfromTexas View Post
    What part of the country are you in? What sanitizer system are you using? That info would help with suggestions.

    Suz.

  11. Back To Top    #11


    TFP Guide

    SuzfromTexas's Avatar
    Join Date
    Apr 2015
    Location
    Houston, Texas
    Posts
    3,203

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    If you had a SWG system, then sealing the Travertine would make more sense. But you really don't need to.

    I'm so sorry this happened. I plan to seal ours since we have salt chlorination. I don't think I would like a gritty surface added to the Travertine. I want it protected but still feel the natural stone.

    I hope your PB will work with you on this. Maybe some others* will have more suggestions.

    Suz.
    Suz~Cypress area~ 2015 pool build. 23K gallons. IG swcg system. 35'x18'; 573sf; 104' perim; depth 4'-7'. Bubblers, sheer descents, 7' spa. Jandy: color LEDs; 2HP 2sp pump; 1HP 2sp pump; spa pump; 580 cartridge; 400K BTU; Dolphin M500; PS8; Inline chlorinator not used; Aqua Pure 1400. Blue Granite Sheen. Travertine deck. Lightstreams Peacock Blue TF-100, K-1766, SpeedStir

  12. Back To Top    #12

    In the Industry

    duraleigh's Avatar
    Join Date
    Apr 2007
    Location
    Sebring, Florida
    Posts
    30,077

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    I'm going to demand it be replaced before I make my final payment - the material is wrong and it needs to be fixed.
    That seems to settle it, doesn't it?

    Is your documentation in order? That'll be the determining factor

    Like Patrick_B, I think he might take a walk.
    Dave S.
    42k vinyl and concrete pool, 1.5hp pump, 140gpm filter
    TFTestkits , PoolMath , Pool School

  13. Back To Top    #13
    txnole's Avatar
    Join Date
    Aug 2014
    Location
    Amelia Island, FL
    Posts
    543

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    You can probably pick up 1,000 sq ft of travertine for about $6k, maybe less from travertinemart or other wholesaler, so your PB should be in a position to come out pretty unscathed. You can get your correct deck and he can offload the incorrect stone at .60 on the dollar. That would be better than him taking the $8k bath on the final payment.
    COMPLETED BUILD THREAD - 15'x29' rectangular offset shotcrete pool; 14,100 gal; 5'x7' raised spa with 400k btu fire feature; 7' spillover; 25' leuder stone raised bond wall w/waterfall; Pentair SWG; Pentair VS (pool); Pentair 3/4hp feature pump; 1hp spa blower; Pentair Cartridge filter; Pentair “Easy Touch 8” wireless; Dolphin Oasis Z5 robot; Solar Hydronics iSwim solar panels; Mansard Screen Enclosure; walnut travertine deck; 1 very happy kiddo.

  14. Back To Top    #14

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    The quote/build didn't specify the travertine finish - it is just says "Travertine".

    I don't think it would be a very hard argument with a judge on the safety of the correct finish around a pool - especially considering the pool builder installed it and the first travertine laid (coping) was tumbled.

    I'll keep you guys posted.



    Quote Originally Posted by duraleigh View Post
    That seems to settle it, doesn't it?

    Is your documentation in order? That'll be the determining factor

    Like Patrick_B, I think he might take a walk.

  15. Back To Top    #15

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    Another lesson on keeping a significant portion of the payment for the end.

    I would have nothing to stand on if we had agreed to the original payment terms which had the final payment before work was completed.

  16. Back To Top    #16
    Mod Squad JohnT's Avatar
    Join Date
    Apr 2007
    Location
    SW Indiana
    Posts
    9,086

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    Maybe there could be a way to "unhone" the surface by grinding, blasting or etching. You may want to talk to a travertine supplier. It may be possible to grind or otherwise treat the surface of the stone to improve it. Whether this is acceptable or not is up to you, but you may want to educate yourself if there are options just in case your builder is unwilling to fix it or suggests some process.
    TFP Moderator
    20K Gallon 20X36 Vinyl Inground
    Hayward S244T Sand Filter with 1HP Whisperflo Pump. Liquidator C-201 and Solar Heat

  17. Back To Top    #17

    Join Date
    Jul 2015
    Location
    Long Island City, NY
    Posts
    70

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    There are a couple of options to repair this situation in place. All of them should provide a satisfactory result for less than $8k. I would steer you away from sealers or other coatings due to there temporary nature. These suggestions are based on how the face of the stone is processed at the quarry prior to delivery to your supplier. Essentially this processing can be done after installation and often is redone after 7-10 years of commercial level wear.

    1) Sandblast surface - contractor will blast media (sand, walnut shells, glass beads) to achieve the surface you desire. This is the most economical and simple solution.
    2) Flaming - contractor will heat surface with a torch and then spray water on the hot stone causing some areas to flake off. This provides a very elegant appearance which is very smooth to the touch but has a lot of texture for grip. This will likely be the most expensive solution.
    3) Brushing - Wire brushes are used to grind the surface and leave behind thin groves for traction. This will most closely resemble honed travertine, it will be a low gloss finish with brush marks as shallow or deep as you desire.
    4) Shot blasting - This technique is commonly used to etch concrete before coating. Steel shot is blasted out of the bottom of a special machine that continuously vacuums the work area to recover shot and pick up the dust and fragments. This is a commercial technique used by concrete finishers that typically work on big box retail projects. The result will most closely resemble tumbled travertine with irregular corners and deep impressions.

  18. Back To Top    #18
    JamieP's Avatar
    Join Date
    May 2011
    Location
    Waxahachie, TX (south of Dallas)
    Posts
    1,135

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    Wow, that is as wealth of information!
    28,000 gallon freeform, Stonescapes Tropics Blue Minipebble with abalone, 3.5' to 8.5' depth. 2 skimmers, 5 returns, dedicated vacuum port, Dolphin Z5 robot. All Pentair equip: EasyTouch 8, IC60 SWG, VS pump, 520 Cartridge Filter, 3 Intellibrites, 2 Color Cascade Bubblers. TurboTwister Slide and 8' Salt System Jump Board. TF-100. My Jan-Mar 2016 build:
    Waxahachie, TX Owner Build - A race to beat the baby!!

  19. Back To Top    #19

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    I've requested that the decking be replaced.

    I'm sure the builder will disagree and threaten litigation.

    Unfortunate turn of events, really. I'm a pretty easy going guy - but after seeing my kiddos fall continuously I'm going to take a hard line. Some of the options that Vermaraj posted may work - but it is just a tile and not a paver so I'm a little worried about the durability of it afterwards (shot blasting). TUMBLED TRAVERTINE is what you want around your pool...don't forget it

    I'll keep you guys posted.

  20. Back To Top    #20
    Mod Squad kimkats's Avatar
    Join Date
    Jul 2012
    Location
    Tallahassee, FL
    Posts
    26,668

    Re: Builder Installed Wrong Finish Travertine - Demand Replacement?

    I see "Papa Bear" is alive and well as he should be! Take care of the baby bears first and foremost!

    Kim
    TFP Moderator 33x52 round AG 25,600 gals Sand Filter 1.5hp Pump - 2 Speed, SLAM, Pool School, Recommended Levels, Recommended Chemicals, Pool Math, Chlorine/CYA Chart, TF-100 Test Kit

Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •