I'm in the final stages of building the pool and have a problem before the final $8,000 payment.
It turns out the builder installed "honed and filled" travertine on the decking. Since it is honed and filled it is perfectly smooth and has no texture/porousness to it. This creates a huge problem in wet areas as there is no grip or friction making a very slippery surface when wet.
The coping is tumbled travertine and has different elevations, is porous and is much less slip resistant. Just how travertine in wet areas should be!
I wasn't aware of the issue when it was being installed - only after the pool was filled and was being used did it become obvious that something was wrong when everyone was sliding around/children were falling.
The builder has no reason/explanation for the different finish on the decking other than it was a mistake.
They tried etching the tile but I still don't find it acceptable - I have to live with this forever and the last thing I need is to constantly worry about children and guests falling.
I'm going to demand it be replaced before I make my final payment - the material is wrong and it needs to be fixed.
what do you think?