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Thread: 7-year solar cover deteriorate in 5 months? little plastics all over pool

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    7-year solar cover deteriorate in 5 months? little plastics all over pool

    I started to use my pool cover in April/May, it's now sept and the so called 7 year Thermo-Tex cover is falling apart. It's ripping as I pull it and there are a bunch of little plastics from the bubbles floating around the pool.

    I keep my FC @ 4% and don't cover when I'm slamming, Occassionally, I'd spike the chlorine up to 7 or 8 and let it drift down when I'm away but don't cover my pool when I know my FC is above 4ish. Anyone have this issue?
    SF Bay

    ********20,000 gallon IG Fiberglass, DE Filter, Hayward Max-Flo VS, Taylor TF-100 Test, Circupool RJ-45********

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    mas985's Avatar
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    You are very lucky it lasted 7 years, mine usually only last 2 years but then I get the cheapest I can find. But that is exactly what happens to my covers when they fail.
    Mark
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    Quote Originally Posted by mas985 View Post
    You are very lucky it lasted 7 years, mine usually only last 2 years but then I get the cheapest I can find. But that is exactly what happens to my covers when they fail.
    no no, I got the one with the best warranty 7 years but it only lasted 5 months.
    SF Bay

    ********20,000 gallon IG Fiberglass, DE Filter, Hayward Max-Flo VS, Taylor TF-100 Test, Circupool RJ-45********

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    4knights's Avatar
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    I believe his cover is supposed to last 7 years according to the sales pitch ut had only lasted 5 months. Should be under warranty.
    Ron- Kansas. IG fiberglass, Riviera 30 Freeform 13600 gallons,
    EasyTouch 4 w/IC20 SWCG, Pentair Whisperflo 1hp, 2 speed 220 pump, Hayward ProGrid 4820 DE filter using Eco Klean instead of DE, 2 Savi Melody 12v 5 color LEDs, Raypack 266k btu millivolt heater, Arctic Armour Mesh custom safety cover (Total self Install) TF-100 test kit w/Magic stir.

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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    This makes me glad I bought the el cheapo 8 mil cover that I only hope to get 2 years out of...
    Joel - TFP Moderator - Minnesota - **Become a TFP Supporter!** Helpful Links: ABCs of Pool Water Chemistry - SLAM Procedure - Chlorine/CYA Chart
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    mas985's Avatar
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    Whoa. Boy did I read that wrong. 5 months is ridiculous. Did you get if from one of the big box stores? It could have been on the shelf for a while.
    Mark
    Hydraulics 101; Pump Ed 101; Pump/Pool Spreadsheets; Pump Run Time Study; DIY Acid Dosing; DIY Cover Roller
    18'x36' 20k plaster, MaxFlo SP2303VSP, Aqualogic PS8 SWCG, 420 sq-ft Cartridge, Solar, 6 jet spa, 1 HP jet pump, 400k BTU NG Heater

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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    Time to use the warranty, let us know how it is resolved.
    16k gal plaster with raised spa, Jandy DEV60 filter, 2 HP 2-speed SHPF Jandy Stealth pump
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    I ordered from Home Depot but they drop shipped from the mfg in Canada, They want me to cut off a 12x12 section and send it to them for inspection to see if it was chemical damaged or abused. blah blah I hear it could take more than 6 weeks to hear anything back.
    SF Bay

    ********20,000 gallon IG Fiberglass, DE Filter, Hayward Max-Flo VS, Taylor TF-100 Test, Circupool RJ-45********

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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    I have two questions for you:
    Who manufactured the cover?
    How did your warranty get resolved if at all?
    Lou - 13.5K Gal pool, AG Intex 24 X 52"
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    90 sq ft Homemade Solar panels + 80 sq ft Fafco panels, coupled with a SS heat exchanger/Hot Water Tank, Pentair SolarTouch, Taylor k-2006

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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    Quote Originally Posted by LFrankow View Post
    I have two questions for you:
    Who manufactured the cover?
    How did your warranty get resolved if at all?
    Home Depot sell it as Thermo-Tex

    Here's the exact one I have
    Thermo-Tex 16 ft. x 32 ft. 7-Year Rectangular Clear In-Ground Solar Pool Blanket-2951632 - The Home Depot

    The manufacture is Polyair, they seem responsive but lets see what happens. I purchased the 7 year cover hoping for it to last at least half of that then if it goes bad, toss it cause prorated warranty are imo a big gimmick . Also expect the longer warranty ones are of better quality. At this rate, I might as well purchase a large roll of bubble wraps and toss it in the pool and replace it once a season.
    SF Bay

    ********20,000 gallon IG Fiberglass, DE Filter, Hayward Max-Flo VS, Taylor TF-100 Test, Circupool RJ-45********

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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    Wow that bites. I've been buying the cheap covers instead of the expensive ones for some time now because the last expensive one I got lasted no longer than the cheap ones do anyway. I would attempt to take it to your local Home Depot, and see if you have any luck there getting your money back on it?

    I agree it is a royal pain having to cut a section off, send it in, wait for a response, (which you can about guarantee their going to blame it on chemicals even if that wasn't the cause). Sadly, the warrantees on some of the expensive covers only last as long as it takes for you to make it through the site's checkout. . Good luck, and keep us posted on what happens.
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    LFrankow's Avatar
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    Ty for the reply, I was leaning towards getting the deluxe cover next spring. looks like I will be going with the cheapo for sure.
    Lou - 13.5K Gal pool, AG Intex 24 X 52"
    19" Sand Filter/1 hp pump, Aqua Trol SWG
    90 sq ft Homemade Solar panels + 80 sq ft Fafco panels, coupled with a SS heat exchanger/Hot Water Tank, Pentair SolarTouch, Taylor k-2006

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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    Fill out a log of you test results and send it with the cover. (Maybe state the chlorine a little lower, as they likely won't be TFP'ers) maybe that would help. ?

    I got the cheaper, lighter cover, after reading different threads on here. One reason is that I can "kind of" get it back on myself. If nothing else, my arms get a good workout, ha ha.
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    I just wanted to update my issue and the outcome of the warranty claim. If this happened in the middle of summer, it would be very sad since it takes at least a full month between times of sending samples to Canada and receiving a replacement back.

    However, the warranty department was very responsive and keeping me up to date with my claim status. Since my cover crapped out in less than 6 months, a replacement was sent out free of charge... It's warranty for 3 year full replacement I only pay for shipping from California warehouse. After that it's prorated.

    I have a clear cover, they sent me a blue one. I emailed my contact there and hours later I was told to keep the blue cover and they'll send me a clear replacement. I mean for the price they sold this cover for, the 2 replacement shipping cost probably at up all their profit but they did it w/o blinking an eye. With that said, I'm completely supportive of this company and will continue to use their product.

    FWIW: I asked them did they find anything on the cover cause I certainly don't want to go through this again next year when I start using the new cover. Was told all looks good and that it could simply be UV related.

    To be fair to the company, I do think I have issues with my chemical, the straps for my pool cover also failed prematurely.
    SF Bay

    ********20,000 gallon IG Fiberglass, DE Filter, Hayward Max-Flo VS, Taylor TF-100 Test, Circupool RJ-45********

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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    Thanks for updating the outcome, it's nice to see a company stand by their product.

    Post a full set of test results and we can offer some suggestions that might be of help.

    UV will dry out and damage a solar cover if the cover is exposed to the sun while out of the water.
    16k gal plaster with raised spa, Jandy DEV60 filter, 2 HP 2-speed SHPF Jandy Stealth pump
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    So the thing to do is to have an opaque preferably white or reflective cover you can put over the rolled-up solar cover so that it blocks the UV from sunlight and also does not get too hot. Both heat and UV are damaging to the plastic in bubble-type solar covers. On the water, it's much more protected since it's cooled by the water and air though the UV can still cause some damage over time and is part of what has the covers degrade over a few years. Chlorine also slowly oxidizes the material in contact with the water though usually that's only more noticeable at higher SLAM levels which is a reason to uncover the pool during a SLAM.
    16,000 gallon outdoor in-ground 16'x32' plaster pool; Pentair Intelliflo VF pump; Pentair IntelliTouch i9+3s control system; Jandy CL-340 square foot cartridge filter
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    Glad this worked out, I tried a warranty return on a PolyAir this summer, and they denied me. I have high CYA so keep a high FC and they said it burnt the cover.

    My next pool cover came from Canada also. I think they have cornered the pool cover market.
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    Re: 7-year solar cover deteriorate in 5 months? little plastics all over pool

    You saying they stood by it makes me want to use them.
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