Moderator note - Moved from here:. Straddling the BBB conversion...
We are in the process of a pool build, also with Shasta in the West Valley area. Right now they have finished the dig, plumbing and rebar, the shotcrete is scheduled for tomorrow.
We had been sold on the Prizma system and looked forward to a more trouble-free maintenance regimen. Last week however we received an email (and the next day a letter) from Shasta saying they have had too many customer issues with the Prizma system and no longer sold them. They will not be installing the Prizma system on our pool and we are waiting for their call to decide where to go next.
Has anyone else heard about this?
Are there any automated chemical delivery systems that have worked well or should we just plan on testing and adding chemicals ourselves?