I only have the HTH test kit because my TFTestkits kit hasn't come in yet. On Fri when the PB came out and started the pool they only did a "partial start". I know they added acid and shock to the pool and turned on the pump and inline chlorinator. I don't know how much of the chemicals were added. We tested with the HTH kit yesterday just because we were curious to look at some numbers. The ph was 8 and the TC (only cl test available with the HTH kit) was 0. That concerned me because it tells me that there was no cc or fc in the pool. we used the pool math and decided to add 1/2 jug of bleach to the pool to at least get some chlorine in there. I knew the PB was coming back out today to finish added chemicals and turn on the skimmers.
When I got home I checked the pool and found two bags of stabilizer hanging from the returns in the pool. I emailed the PB and asked specifically what chemicals were added today and if it was harmful to the plaster for the bags of stabilizer to be touching the wall of the pool. The response was
"Yes, the powder in the bag is stabilizer. And no it will not stain the
He added 1 gallon of Acid to bring the PH down. The pH needs needs to come
back down before any more chlorine is added to the pool."
Levels tested with HTH after PB came today
We aren't doing pool school until later in the week. I did email and ask how much stabilizer is in the socks but no response yet. I do not think that we have any warranty period where we have to go by their maintenance but I was trying to wait until pool school before takin over and using the TFP method. Dh is on board with testing ourselves and using the TFP method as well. Why would chlorine raise the oh? Shouldn't we have some chlorine in the pool? Should we add some bleach tonight ?