Maytronics Dolphin Supreme M5 - She's dead, Jim

[Uncle Flappy]

My M5 started cleaning in circles and I noticed only one track was moving. Able to move them both manually, I took apart the casing and found that the dead motor had water in it. The machine was purchased over the Internet 26 months ago so it is unlikely I can make a warranty claim.

I found a motor pack online for $400 - but at that price, am I better off just buying something new? I appreciate your thoughts.

Thanks for your help!

- Flappy

Edit: the $400 motor pack is an in-store repair only and the parts are special order. The robot isn't very practical to ship.

 

[Uncle Flappy]

Update: Turns out my warranty will be supported after all.
I just need to ship the unit to Colorado. The folks at Marina Pool, Spa, and Patio were very nice and even sent me a shipping label.


- Flappy

 

[tim5055]

Update: Turns out my warranty will be supported after all.
I just need to ship the unit to Colorado. The folks at Marina Pool, Spa, and Patio were very nice and even sent me a shipping label.


- Flappy

I have dealt with them a few times buying parts and they have been a dream to work with.