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Thread: Maytronics Dolphin Supreme M5 - She's dead, Jim

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    Join Date
    Jul 2015
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    Tucson, AZ
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    235

    Maytronics Dolphin Supreme M5 - She's dead, Jim

    My M5 started cleaning in circles and I noticed only one track was moving. Able to move them both manually, I took apart the casing and found that the dead motor had water in it. The machine was purchased over the Internet 26 months ago so it is unlikely I can make a warranty claim.

    I found a motor pack online for $400 - but at that price, am I better off just buying something new? I appreciate your thoughts.

    Thanks for your help!

    - Flappy

    Edit: the $400 motor pack is an in-store repair only and the parts are special order. The robot isn't very practical to ship.
    Last edited by Uncle Flappy; 09-05-2015 at 01:03 PM. Reason: Edit: the $400 motor pack is an in-store repair only and the parts are special order. The robot isn't very practical to ship
    16,500 gallon IG Pool & Spa: Intelliflo VS pump, Pentair Triton II TR-100 sand filter, Teledyne Laars Lite2 propane heater
    Laminar Jets (2): Hayward Maxflow SP1600 1/2HP, Hayward Star Clear C500 cartridge filter
    Jandy iAqualink RS-8 Rev T, Hayward AquaRite AQR15, Dolphin Supreme M5, Taylor K-2006, Taylor K-1766

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    Join Date
    Jul 2015
    Location
    Tucson, AZ
    Posts
    235

    Re: Maytronics Dolphin Supreme M5 - She's dead, Jim

    Update: Turns out my warranty will be supported after all.
    I just need to ship the unit to Colorado. The folks at Marina Pool, Spa, and Patio were very nice and even sent me a shipping label.


    - Flappy
    16,500 gallon IG Pool & Spa: Intelliflo VS pump, Pentair Triton II TR-100 sand filter, Teledyne Laars Lite2 propane heater
    Laminar Jets (2): Hayward Maxflow SP1600 1/2HP, Hayward Star Clear C500 cartridge filter
    Jandy iAqualink RS-8 Rev T, Hayward AquaRite AQR15, Dolphin Supreme M5, Taylor K-2006, Taylor K-1766

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    Mod Squad tim5055's Avatar
    Join Date
    May 2014
    Location
    Columbia, SC
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    Re: Maytronics Dolphin Supreme M5 - She's dead, Jim

    Quote Originally Posted by Uncle Flappy View Post
    Update: Turns out my warranty will be supported after all.
    I just need to ship the unit to Colorado. The folks at Marina Pool, Spa, and Patio were very nice and even sent me a shipping label.


    - Flappy
    I have dealt with them a few times buying parts and they have been a dream to work with.
    TFP Moderator 39 X 18 23,000(ish) freeform gunite; built 2007ish; Pentair Triton II TR100 600lb Sand filter; 2 HP Pentair pump with 2.2 HP AO Smith single speed motor; 2 skimmers, 1 main drain, 4 returns w/waterfall, Stenner 45MHP2 3GPD running@ 60% - 15 gal Tank; heated by the sun CYA 200+ when I started - 50 now. Dolphin Supreme M5 Pool Cleaner. Hot Springs SX Spa, 285 gallon

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