I would like to make a quick shout out to the sales and support staff at Hayward Pool Equipment. Sometimes all companies get to hear about is the complaints, I think that they should also be recognized when they go above and beyond for their customers. I have had an experience lately that has given me faith that there are still companies that stand behind their products.
In my situation they really didn't have to do anything. There was a misunderstanding about a warranty and even after the misunderstanding was acknowledged they honored what they said they would.