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Thread: TFP email always goes to SPAM

  1. Back To Top    #1

    Join Date
    Aug 2015
    Location
    Saugus, CA
    Posts
    93

    TFP email always goes to SPAM

    I have added your address to my address book, along with making a special rule to accept your email, yet your email is the only one I can't seem to get to go straight to my inbox. What makes your email different than all others, and what can I do to see your emails in my inbox? I use Mozilla Thunderbird.
    ~20,000 gallon outdoor in-ground 15'x35' kidney-shaped plaster pool w/ Hayward DE filter and 2-wheel "The Pool Cleaner". I have a Stenner 3GPD fixed rate chlorine pump.
    This is at a rental house, and I only get there one day a week. The pool was replastered on October 20, 2015.

  2. Back To Top    #2
    Mod Squad tim5055's Avatar
    Join Date
    May 2014
    Location
    Columbia, SC
    Posts
    8,495

    Re: TFP email always goes to SPAM

    Who is your email provider?

    With 90,000 members TFP sends out a lot of emails, which many providers flag as SPAM due to this volume alone. We have changed the default settings so that you have to opt in for email notifications to cut down on the volume, but still some providers don't like the volume of mail we send out.
    TFP Moderator 39 X 18 23,000(ish) freeform gunite; built 2007ish; Pentair Triton II TR100 600lb Sand filter; 2 HP Pentair pump with 2.2 HP AO Smith single speed motor; 2 skimmers, 1 main drain, 4 returns w/waterfall, Stenner 45MHP2 3GPD running@ 60% - 15 gal Tank; heated by the sun CYA 200+ when I started - 50 now. Dolphin Supreme M5 Pool Cleaner. Hot Springs SX Spa, 285 gallon

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    Mod Squad woodyp's Avatar
    Join Date
    Apr 2010
    Location
    East Texas
    Posts
    8,997

    Re: TFP email always goes to SPAM

    Enable this site to go directly to your in box from your spam folder.
    16x32x52" Steel Cornelius Miramar AGP Vinyl liner 13,100 gal. Buried 2 ft.
    2 Speed Hayward Power-Flo Matrix 85 g.p.m. 22" 250lb. sand filter hard plumbed
    Pool Rover Jr., Pool Blaster Max, Diver Dave TF100 Test Kit/Speed Stir
    Margaritaville Frozen Concoction Maker, Liqour Chiller, & Drink Mixer & Party Tub----Collect 'um all!

  4. Back To Top    #4

    Join Date
    Aug 2015
    Location
    Saugus, CA
    Posts
    93

    Re: TFP email always goes to SPAM

    Thank you. I found the problem. I was attempting to make the changes on Thunderbird, but it was Hotmail that was insisting this is SPAM. I believe I fixed it on Hotmail. I'll confirm that when I get another response from TFP.
    ~20,000 gallon outdoor in-ground 15'x35' kidney-shaped plaster pool w/ Hayward DE filter and 2-wheel "The Pool Cleaner". I have a Stenner 3GPD fixed rate chlorine pump.
    This is at a rental house, and I only get there one day a week. The pool was replastered on October 20, 2015.

  5. Back To Top    #5

    Join Date
    Aug 2015
    Location
    Saugus, CA
    Posts
    93

    Re: TFP email always goes to SPAM

    It works now. Thanks for getting me to think outside the box.
    ~20,000 gallon outdoor in-ground 15'x35' kidney-shaped plaster pool w/ Hayward DE filter and 2-wheel "The Pool Cleaner". I have a Stenner 3GPD fixed rate chlorine pump.
    This is at a rental house, and I only get there one day a week. The pool was replastered on October 20, 2015.

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