Leak in new spa after first fill

[SuzfromTexas]

I just finished filling my brand new pool. I've been checking the water level and went to turn off the water. The spa was filled last evening about 6:30. Now at about 3:30, the water in the spa is down about 3 inches.

A man from the pool builder company is coming out this morning to start the pumps. I'll tell him, but I'm hoping someone will be up this early to put my mind at ease.

Is it probably a simple thing like someone forgot to shut off a drain or valve or something?

Thanks,
Suz.

 

[Patrick_B]

It's something simple most likely, but no worries, it's on them to fix whatever it is.

 

[ernie01jt]

Since the spa is your highest point I'm hoping it was a valve not fully closed or a really big "air bubble" in your lines somewhere. I'm sure they pressure tested all your lines.

 

[SuzfromTexas]

Thanks Patrick and Ernie. It just has to be something simple like that. I can't imagine it being a crack - the spa has been inspected by many. So that leaves the drains.

I appreciate your input.
Suz.

 

[chops101]

Spas have a check valve on the spa drain to keep water from returning to the pool via the pump - to find level (gravity).
Perhaps there is a piece of trash in the check valve keeping it from closing or maybe it wasn't installed.

 

[SuzfromTexas]

Chops: Thank you - that makes a lot of sense. Surprisingly, I'm not concerned about it, but curious.

I was puzzled by it wondering if I shut the water off too soon. But I was way too careful that the water was above the tiles but wouldn't spill over. My son saw it when he came home - he would have said something.

Suz,.

 

[ConradM]

The auto valves are in a neutral position so the water is going back through pipes to pool. Once everything is in normal position you won't have a problem.

 

[ummgood]

The auto valves are in a neutral position so the water is going back through pipes to pool. Once everything is in normal position you won't have a problem.

That is what I was going to guess. Since the spa is higher and they haven't dialed in the equipment the spa is trying to level with the pool.

 

[poolnorthernva]

What's the status? We hope all is well.

 

[Esiebert7625]

Mine did that all the time when I left the valves in the spillover position. I always assumed it was because the spa was higher than the pool and pumps and water was draining back through the pump into the pool. When my valves wheres set to pool or spa it didnt happen.