i have a 40 gallon pool,
my t cell 15 is on its third year and so is the whole pool and system. salt system worked fine first two years. operated the system at 50 percent 16 hours per day.
this season the pool is not holding chlorine, or the salt system is failing .
I have had the cell checked at a leisure pool store (cell is operating)and another local pool store and the water is in the parameter.
salt is at 3200
phosphates are almost at 0.
I have been around pools my entire life, am closing in on 60. this is my first salt system.
The tech at hayward has told me that the system is working fine. He says it has to be the pool water chemistry. I told him about the two tests and he says it has to be the pool water chemistry. My three year warranty has only one month left on it. I asked the tech if i have the water tested by a third pool testing establishment and the water is correct could the equipment be malfunctioning. His answer was no. So at this point my I am totally confused. It has to be one are the other. water or equipment. my water is crystal clear and there isn't any presence of algae. I have shocked the pool twice since June 1st. Any ideas?