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Thread: Any words of encouragement before I return this Circupool?

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    Join Date
    Jun 2015
    Location
    Ocean Springs MS
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    12

    Any words of encouragement before I return this Circupool?

    I ordered an SI-20 from Discount Salt Pool and received an SJ-30. I was told it was an upgrade by the warehouse (?). Upon installation, I the unit would not power on. I called support and they asked me to open the control system. We discovered that one of the internal power wires was disconnected. After reconnecting, the unit would not run on 25%-50% on polarity 1 for more than a minute or so. SGS (the manufacturer) replaced the control system. No change. They then replaced the cell. I just ran the unit overnight at 100% and lost 1ppm, the same that I lose without it running at all. There is a "cloud" in the cell when running. I can maintain chlorine if it runs on Super CL (boost) mode 24 hours a day. This shouldn't be the case for a 30,000 gallon SWG on a 16,000 gallon pool.

    FC 10 (was 11 last night)
    CC 0
    pH 7.8
    TA 70
    CH 190
    Salt 4100

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    Join Date
    Jun 2014
    Location
    Roseville, CA
    Posts
    341

    Re: Any words of encouragement before I return this Circupool?

    Assuming you have the voltage in correct and are hooked up correctly, it seems to me you got a lemon.

    They SWG system in general is a good system, but quality control is really what makes or breaks a brand.
    SWG: CircuPool (May 2014) SI30+Plus; 3000ppm seems ideal;
    My Ideal Specs:
    FC 5; PH 7.4-7.6; TA 90; CH 350; CYA 75; = SI ~ 0.19
    14,000 gal, in ground, plaster, Cartridge filter, Borates
    TAYLOR K - 2006

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    Join Date
    Mar 2015
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    Harvey, LA
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    Re: Any words of encouragement before I return this Circupool?

    What's your CYA level? I don't think it's problematic since it appears you aren't generating any chlorine, but I'm curious just in case it's low and you're losing chlorine to the sun...
    17.4k gallon IG pool with attached spa (spa itself is 730gal), Super Blue Diamondbrite plaster, Circupool SI-45+ SWG, BH/Hayward Cartridge Filter, 2hp 2speed Hayward Super II pump, , Jandy Valves, Waterway Skimmers, Rheem 400k Heater, Polaris 360 cleaner, built 2000+-, replastered June 2015, TF-100 kit---Here's my pool test reading history

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    Join Date
    Jun 2015
    Location
    Ocean Springs MS
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    Re: Any words of encouragement before I return this Circupool?

    Quote Originally Posted by gilbee View Post
    What's your CYA level? I don't think it's problematic since it appears you aren't generating any chlorine, but I'm curious just in case it's low and you're losing chlorine to the sun...
    CYA is at 80-90 according to the Taylor kit. I bleached the FC up to 12 this morning and the SWG has been able to hold it there all day, albeit under clouds and on Super CL mode.

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    Mod Squad Bama Rambler's Avatar
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    Jun 2009
    Location
    SouthWest Alabama
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    Re: Any words of encouragement before I return this Circupool?

    Right off the bat I'd suggest running an OCLT. If you're losing 1ppm FC overnight, it likely isn't the SWCG that's the problem. If you run a good OCLT you'll be able to rule out any organic issues and then we can concentrate on the unit.
    Dave J. TFP Moderator
    24' x 52" Round AGP. 2hp/¼hp SPL Power-Flo 2-speed pump. 200sqft Waterway Cartridge Filter. 45MHP2(3GPD) Stenner Peristaltic Pump
    Pool School ----- Pool Math ----- TF-Test Kit

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    yostmatt's Avatar
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    Jun 2014
    Location
    Hollidaysburg, PA
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    174

    Re: Any words of encouragement before I return this Circupool?

    Quote Originally Posted by Chuckiechan View Post
    They SWG system in general is a good system, but quality control is really what makes or breaks a brand.
    I agree. I got mine and the control unit had a dent in it where the power wire goes into the grommet. I emailed them pictures, and they refunded me 50 bucks. I obviously tested the unit before I accepted the 'scratch and dent' deal.

    I too, have the SI30, and about 14k of water. I run mine at about 40%, and my pool gets about 10 hours of direct sunlight. It seems to run flawlessly, with just some minor adjustments every few days. Unless there is something really eating up your FC overnight, I'd say you got a dud.
    ~Matt~ Radiant Metric 24'x52" 14k- built into a slope. CircuPool Si-30 SWCG. Jandy 200 SqFt cartridge filter. Pentair Optiflow 2-speed 1HP pump. Wanda the Whale. TF-100 Test Kit. Hard Plumbed.
    My Build w/ lots of pics

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