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Thread: New Pool owner and I am struggling

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    New Pool owner and I am struggling

    Hey everybody,
    I have been reading on this forum all day. I am having a very hard time. I have a 20,000 gallon liner chlorine pool.
    I am having a metal, PH, and a ta problem. The local pool store is telling me that I should not do anything to fix the ph and ta until I fix the metal problem. Well this has been going on for 2 weeks. Everything I have read says that low ph can be very damaging to the liner and other hardware in the pool. I really do not know what to do. I have done everything the pool place says, but am still at the same place I was 2 weeks ago.
    Here are the reading:
    FAC 0
    TAC 0
    CH 200
    CYA 30
    TA 0
    PH 6.5
    COPPER 1
    IRON 0
    PHOSPHATES 400


    again I am a brand new pool owner, purchased a house with a pool. I am really having a hard time, plus my 3 kids are wanting to swim in our brand new pool and I will not let them.

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    Re: New Pool owner and I am struggling

    I just ordered my TF-100 test kit. It seems there should not be much confidence placed in the pool stores. I apologize for the amount of information I gave in the introduction portion. I am just in panic mode right now.

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    Mod Squad YippeeSkippy's Avatar
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    Re: New Pool owner and I am struggling

    No! No! You gave good information. The minute I saw "Phosphates 400" that told me you were getting your numbers from a pool store. So you beat us all to the punch here and went ahead and ordered the MOST recommended pool test kit. GOOD JOB!

    Now, lets see what's going on here.... HOW are you adding chlorine to your pool? A Salt Water Chlorine Generator (SWG), or something that adds it via pucks, or with liquid bleach???? SOmetimes how you add the chlorine makes problems worse or better. So we need that bit of info please?

    How does the pool look?? What equipment does that pool have (Sand Filter? DE Filter? Cartridge Filter??)
    Have you put anything else into the pool???
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    Mod Squad pooldv's Avatar
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    Re: New Pool owner and I am struggling

    Welcome to TFP! We can definitely help you get your pool straightened out.

    Don't let them swim. The pool is unsanitary because there is no chlorine, there is risk of person to person virus, bacteria and disease transmission. PH is too low to be safe for swimming also.

    Do you know why there is no chlorine in the pool?
    How does the water look?
    How did that much copper get in the pool? Algaecide? Well water?

    Read the Pool School - ABCs of Pool Water Chemistry

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    Re: New Pool owner and I am struggling

    Quote Originally Posted by brianmack5 View Post
    I just ordered my TF-100 test kit. It seems there should not be much confidence placed in the pool stores. I apologize for the amount of information I gave in the introduction portion. I am just in panic mode right now.
    No worries man! Let us know when you have some numbers and we'll be glad to help you out. Welcome to the forum.
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    Re: New Pool owner and I am struggling

    Sorry for the delay, I do not get on the computer once I leave work. I am going to give ya'll a bit more information. I am using a Hayward cl-200 in line chlorinator. I am using 3" pucks in it. I have been keeping 4 or 5 in it for the last month and cannot get a chlorine reading. The water looks great, I have not idea how the metals are getting in the pool. When we moved in in late May There were a good many leaves in the pool, so I attributed it to that. I have a sand filter also. I have put 2 bottles of metal free in the pool, It was recommended by the pool store.? I drained about 18" out of the pool thinking that may help, but it did nothing. It is not using well water, I am getting city water. I am friends with the person I bought the house from, and he told me last year he replaced everything from the sand on up. I know he was using a bleach and baking soda method to keep his pool water good. I was scared to use that tactic. I guess I should just sit back and wait until the metals are gone?

    I just found out that my wife poured some algaecide in it about a month ago. Could that have caused the metals?

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    Mod Squad pooldv's Avatar
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    Re: New Pool owner and I am struggling

    Yes, many algaecides contain copper. Copper can really only come from your source water, algaecide, well water or a copper ionizer. It will never go away unless you drain and refill the pool.

    I believe the reason that you cannot get a FC reading is because there is algae in the pool consuming the chlorine as fast as it gets in the pool. It is likely that your CYA is too high from using pucks, shock and powdered chlorine. Once CYA level gets high, above 60-80ppm the pool requires much more chlorine, Chlorine CYA Chart.

    Once you get the TF100 lets see what you CYA level is and go from there. You might need a partial drain and refill to reduce CYA also. You will need to Pool School - SLAM - Shock Level And Maintain your pool to get rid of the algae.
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    Re: New Pool owner and I am struggling

    Thank you so much for getting me going in a direction!!! So the metal free is a waste of time and money? My TF100 is shipping today, so I hope to get it Thursday. I will let ya'll know what the results are.

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    Re: New Pool owner and I am struggling

    I just want to say I have spent a great deal of time reading on this forum, and the knowledge that is available here is amazing. I went from freaking out about this pool to being excited about my test kit coming in so I can fix the problems!!!

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    Re: New Pool owner and I am struggling

    Quote Originally Posted by brianmack5 View Post
    ... I went from freaking out about this pool to being excited about my test kit coming in so I can fix the problems!!!
    And you will look cool doing it! When I have people over and they come when I am testing, they think I'm a scientist, when all I did was buy a TF100 (and stay at a Holiday Inn.)
    16 x 32 17500 gallons
    Vinyl in-ground
    Hayward 250# Sand Filter
    1 HP Pump
    Hayward SWG

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    Re: New Pool owner and I am struggling

    I just got my TF-100 in!!! Here are the results I have gotten. If something doesn't look right don't judge me. This is my first time.
    my chlorine is 5
    my ph is below 6.8
    my cya is 80
    I think my ta is 0. the water was red from the moment I added the 2 solutions.

    Is there anything else needed?

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    Re: New Pool owner and I am struggling

    We need to raise your ph to 7.2 and start a slam. Use the pool calc in my signature.

    - - - Updated - - -

    With low TA, I'd add Borax. Then we need to get the Fc up

    - - - Updated - - -

    You are below your min fc , click on the link in my signature, you need to keep that chlorine above 6 all the time.
    Inground 13,200 gal Vinyl, Pentair 3/4 hp pump, Pentair Sand Dollar filter, Polaris 280

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    Re: New Pool owner and I am struggling

    Ok, from the looks of things I am gonna need a lot of Borax!!

    I am about to add What I have right now.

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    Mod Squad pooldv's Avatar
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    Re: New Pool owner and I am struggling

    Best to use soda ash to raise PH and TA. Enter 6.8 as now and 7.5 as target in poolmath and raise it a little at a time.

    More on chemicals, what they do and how to add them here,
    Pool School - Recommended Pool Chemicals
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    Re: New Pool owner and I am struggling

    I only had Borax. I can't get to the store tonight, I am here alone with three kids, can I mix soda ash tomorrow?

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    Re: New Pool owner and I am struggling

    Brian, with your CYA at 80, you
    Should pull those pucks put and quit using them. You do not want your CYA any higher. You need to switch to bleach as your chlorine source as that adds ONLY chlorine. I think you can let the pucks dry out and save them for later, although with a CYA that high, it will be much later. I'm not sure how that works since I don't use them, but others can chime in.


    Lisa P.
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    Re: New Pool owner and I am struggling

    Lisa, that was going to be my next question! I guess I just wasted $70.00 at the pool store.

    - - - Updated - - -

    I don't know if anybody has told ya'll, but you people are amazing!!!!!

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    Re: New Pool owner and I am struggling

    Have you opened it? Can you take it back?


    Lisa P.
    26,000 IG, pebble tec, flagstone, pentair Triton II TR100 sand filter & VS+SVRS 3hp multi-speed pump, Intellichlor IC-40 SWG, Pentair Booster Cleaner, spillover spa, waterfall, Taylor K-2006 testkit
    [It is better to know how to learn, than to know. - Dr. Seuss[/I]

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    Mod Squad pooldv's Avatar
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    Re: New Pool owner and I am struggling

    Quote Originally Posted by brianmack5 View Post
    I only had Borax. I can't get to the store tonight, I am here alone with three kids, can I mix soda ash tomorrow?
    Sure using borax to raise PH tonight is fine.
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    Re: New Pool owner and I am struggling

    Quote Originally Posted by brianmack5 View Post
    I just want to say I have spent a great deal of time reading on this forum, and the knowledge that is available here is amazing. I went from freaking out about this pool to being excited about my test kit coming in so I can fix the problems!!!
    That is awesome!! Welcome to the group.

    - - - Updated - - -

    Quote Originally Posted by brianmack5 View Post
    Lisa, that was going to be my next question! I guess I just wasted $70.00 at the pool store.

    - - - Updated - - -

    I don't know if anybody has told ya'll, but you people are amazing!!!!!
    You are a joy too. You make me smile because I can feel your excitement. Hang on for the ride and soon you will understand why your friend used bleach. You are going to have a lot of money for pool toys. The kids will thank you.
    Sharkline Reprieve 15x52 (3/14). Still using Intex 2650 Sand Filter with Hayward Power-Flo Matrix 3/4 HP pump (6/15). Solar Cover cut into strips for easy removal, (2) 2*10 Space Saver solar panels. Swim Jet HD Robot (by Aquabot) (3/15). Chlorine Liquidator (4 gal). 4 person hot tub. Hard pipe is the way to go for improved flow! Retired Lil Shark (3/15). Starite Max E Therm 333k BTU Propane Heater w/ 24 gal tank (7/15).

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