New here, and to hot tubs

Hi, I'm Edward, in Broomfield Colorado. We have a small patio that we just had concrete poured to make it ready for a small hot tub. We got the tub a week ago tomorrow, and it's a Vita Amour, two seater. We only have had the opportunity to use it once so far, but have had many small problems with it so I joined this forum to try and find help and answers. Thanks