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Hope this works!! Here are pictures of my pool. The 1st & 3rd pictures I just took for this post. On the 1st picture where the sun is reflecting off the water you can kind of see the debris that I'm complaining about. I did call the PB and they'll be coming out to check out the returns &...

Pool cleaner is Pentair Great White. It's in the pool pretty much 100% of the time unless we have lots of people in the pool. Works good for the most part. Though it does seem to get stuck around the drains and a couple of other spots in the pool fairly often. I don't have an issue w/ sand on...

I will preface this post - I'm very anal with my pool water so I might have unrealistic expectations. Is it normal to have debris (small bugs, dog hair, grass, etc...) in your pool all the time? I knew before our pool was completed dog hair would be an issue. Have 2 black Labs. In the shallow...

Yes, this is the kind we have. Thanks for the answer. Should have been common sense, huh? :lol:

Not a major issue but I don't know how the internal clock has gotten off schedule. The pump is scheduled to turn on at 8am and run until 2pm. It's come on approx. 8:07am every morning and just noticed that it turned off today at 1:37pm. Is there a way to reset the clock?

That's great advice. Never would have thought of this. Thanks!!

The test you posted is exactly the test I did yesterday. The solution says to replace he water. The problem is, here in Jax, FL, we have hard water. Lots of calcium buildup. So how do I correct this? Are there chemicals to lower CH? Or do I just pour in a ton of Muriatic acid?

I tested my CH today and it was 675 and I thought I did something wrong. What have you read to decrease this high number? My FC is still pretty high but it's coming down. I've had the SWG at 20% since Friday and when I tested the water today the FC is 12.5ppm. CYA was 75 so I feel good w/ that...

PB set the timer to run the pump 10 hrs a day. I haven't decreased it since the original setting. I'm in Jax, FL & 8-10 hrs seems to be common for the summertime. My pool has only been completed a little over a month so I know to expect crazy swings in my test results. I decreased the % to 20% &...

Yes, I did the 10mL test. My CYA level is 65. I don't know how to turn off the SWG w/o turning off the pump. I think the PB has them wired to run together. Keri, my instructions said to use 1 scoop. I've read on other threads here at FTP that some say 2 scoops so I would go by the directions...

A couple of weeks ago when the PB first turned on the SWG it wasn't producing any chlorine so I adjusted it to 100% & then lowered it to 80%. The other chlorine test I have from another Taylor test kit just showed I had chlorine but I had no idea it was so high. The FAS/DPd test was recommended...

Not sure if my results are right. After adding 1 scoop of powder the water turned bright pink. I had to add 37 drops of R-871 for the water to turn clear. So, if I use the formula given on the sheet that means I've got a FC reading of 18.5ppm??!! I added the 5 drops of R-0003 and the water...

Pool was completed a month ago. The weekly Muriatic Acid treatment is to speed up the process of the white streaks or "creaming" on our pebble finish to disappear. The PB told us that the white streaking could take up to 6 mos. to go away and that was unacceptable to my husband. So the PB said...

Does anyone have any experience with this pool cleaner? Our pool was completed last month and the cleaner worked great in the beginning. Recently the darn thing keeps getting stuck on one of the main drains and doesn't move. I've got to manually push it away from this one drain but eventually it...

If I use the formula for CC from my test kit it would be 0. FC =5 & TC =5 so 5-5=0. To me the odor smells like MA. I just don't remember the MA smell lingering around last week or the week before when I used it. Today in Jax it's been cloudy, some rain, and no sun. Don't know if that could...

I was going w/ the recommended levels my PB gave me when I had pool school. They recommended my level for chlorine be between 1-3ppm. I bought a new test kit last week at Leslie's. I couldn't tell you how long it's been on the shelf but I have gotten correct readings for TA in the past. Any...

My pool builder recommended for me to put in 2 gallons of Muriatic Acid in weekly to help with the white streaks or "creaming" on my pebble plaster finish. When I did that today it has messed up all the levels. I wasn't going to test the water today except there's been a very strong odor since I...

Gotcha!! Thank you so VERY much for the great explanations. This is my first pool and I feel like I'm reading Latin sometimes. The resources here are great & I truly appreciate you sharing your expertise for all of us new pool owners.

You'll have to forgive me for my ignorance but what is the advantage of having this other chlorine test kit? Also, on the pool calculator it asked for a Borate score. I don't have a test for borates. Will that affect the results I'm getting for the soda ash? I read about the suggestion of...

Thank you for the reply. Yes, our pool is inside a screen room. I'm glad to know the bugs are normal as crazy as that sounds. I guess I'll be wearing out the pool net in no time scooping up those little "buggers". The kit I purchased at Leslie's is the Complete Poolcare DPD Test Kit - $53. No...

Ok, I've got 2 sets of questions and hopefully I'll get some great advice. 1. Pool has been completed almost a month ago. We've got approx. a 23K freeform pool w/ a Intellichlor SWG. PB gave us a basic pool kit and after reading the recommendations on TFP I purchased the pool testing kit at...