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I just installed my intex skimmer on my intex 18 x 48 pool , but the skimmer is above the water line and looks like it isn't sucking into the basket. Do i need to shut off one of the inlets going to the filter when using the basket or am i doing something wrong. Attached is a picture of the...

This is my first year with an Intex Ultraframe pool. We want to leave it up for the winter in Wisconsin. It is a SW pool. How do I go about closing it for the winter? Thanks, Erna

I just purchased a new 18 x 52 round intex ultra frame pool. It came with an air jet valve with a cover that attached to the plunger valve hose that returns to the pool. My question is do I leave that cap on the plunger valve when running the pump or do i remove it. I checked everything in...

I had an intex easy set pool 18 x 48. Want to upgrade to an 18 x 52 hard side pool. My question is: can I use the filter system that came with the intex which is 1500 gpm on the new hardside pool. I also have the intex salt water system attached to the filter. Can I use them both on the new pool?

I have an intex 18 x 48 pool (5455 gal) with SWG. I tested the water and the pH is at 7.8 and TA is showing 200 with test strips. I put in a pH reducer a few days ago, but no change. All the other chemical levels and chlorine are good. Any suggestions?

Went to the pool store yesterday and the gal there gave me a bottle of Keetrol Plus. She told me to put half of bottle in, run filter, and if needed add the rest in 24 hours. I have an intex pump 1500 gal per hour cartridge filter. Got up this morning and pool doesn't look any different. I...

We just put up the pool (first time pool owner) filled with well water through softener. Looked crystal clear in the beginning, but as pool was about half full, water looking a yellowish green. Put salt in and cyanuric acid but haven't run filter or SWG yet. What would be the best way to...

We just had to replace our water softener, and the installer told us that using the pellets hunks up the system due to the glue that is used to hold the pellets shape. My concern is that some people say you can use the pellets in a SWG pool but take longer to dissolve. Since the glue can gunk...

Just bought an Intex 18 x 48 easy set pool, 5400 gal. Also purchased SWG. I'm new to being a pool owner and am worried about filling my pool with well water. We just had a new softener put in and when the water was tested, the hard water has iron 27ppm. I'm not sure about filling with softened...