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    Time to Drain & Correct High CYA & Calcium Levels Guidance, Please???

    After 6 months of battling the problem of high calcium & CYA levels resulting in difficulty keeping FC, TA & PH in balance, I am planning to drain & refill. Everyone I have talked to, who has looked at the pool, says it appears that the high calcium levels originated due to improper PH...
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    VERY high Calcium level in new StoneScapes finish

    I had a my pool remodeled (StoneScapes Tahoe Blue) and filled on 3/21/14. I took a water sample in to the pool store for them to check what I couldn't, and found a very high calcium level. My chemicals in an 11,000 gal inground pool are balanced as: Free Chlorine 5.0, PH 7.4, TA 80 however...
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    New style returns (not eyeballs) not doing the job

    I recently did a pool remodel and the PB installed a new style of return rather than the eyeball style. They don't seem to be adjustable to aim the debris (millions of small bugs) toward the skimmer. These little guys just float on by. When I put my hand in front of the return there seems to be...
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    Hello from Jacksonville, FL

    So glad I found this site! I have been a pool owner who maintains my own pool for the past 25+ years. Just had a remodel done with StoneScapes and it is becoming evident my contractor is not very familiar with this product. I am unsatisfied so far with the blotchy, dark appearance and am not...