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Pool Factory sent me another Salt & Swim controller - that was the culprit. And I might have wound up with an extra Cell! I will say Pool Factory was awesome from a support perspective, actually the sale as well.

Hi, we just put up a 27' round, have pH, Alk and hardness within spec, salt is at 3220. We have a Hayward Salt & Swim ABG, brand new with the pool. Initialize it and it locks on Cell Life Low. Vendor sends another cell and get the same result. We have tried both of the cells in both directions...