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  1. J

    new pool owners....many problems after installation of a SWG

    Update: water test results I got my water analysis done at the pool stoor tonight. They use the bioguard system if that means anything to anyone. Here are the results. Note the water was taken from the pool this morning before adding 2 cups of soda ash since my pH appeared low according to...
  2. J

    new pool owners....many problems after installation of a SWG

    Well, we live out in the country, farmland to be specific, so there may be environmental concerns surrounding draining chlorinated water into the ground. The pool is nowhere near the road. I will have to investigate this further if this is my only option. And yes, we have already spent...
  3. J

    new pool owners....many problems after installation of a SWG

    Interestingly, I asked the pool store person on the phone last night about how to get that number down and she claimed Chem Out will do it (along with taking down my FC level). I also find it funny that the two times I have been there getting my water tested and have come back with high CYA...
  4. J

    new pool owners....many problems after installation of a SWG

    Couple of questions. You mentioned that the water looked green but you had rust (iron stains) forming. What color is the surface of your pool and exactly what color are the stains? (Iron colors the water yellow but if you have a blue surface to your pool it will look green. Iron stains are...
  5. J

    new pool owners....many problems after installation of a SWG

    What are your current water test numbers? Is this a clear transparent green, or a is the water murky or cloudy? I won't have exact numbers until tonight, but it is definitely a transparent green, which is why I suspect copper and not algae.
  6. J

    new pool owners....many problems after installation of a SWG

    Worried about replacing the water with more potentially high mineral well-water. Will leaving it go not allow the sequestering treatments to work? As for the pH, the past several days have shown very low pH using the strips (like <7), not a surprise with all the rain we've had (and the...
  7. J

    new pool owners....many problems after installation of a SWG

    The pool store tested for all metals twice (on 5/4 and 5/18) and all readings came out zero. Tonight I will be asking them to test again, I have read that these tests are not always too accurate. This morning my "guess" strips showed low pH, so I added a pound of soda ash (I may need more but...
  8. J

    new pool owners....many problems after installation of a SWG

    Hello everyone, I have been reading tons of info on the www to try and figure out what went wrong last weekend and have gotten lots of answers but I need some help with the solutions. My husband and I bought a home with a 16.5 gal inground pool this year and it has turned into an enormous money...