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I have a Pentair WhisperFlo High Performance pump which is wired up to AUX1 on my control board and it pumps to a waterfall only. When I try to turn it on from either control panel there is no power to the pump. I've checked the crank drive manually and it has not seized. When I swap the...

Can anyone tell me what a "turbo valve" is? here's why I'm asking. I have had a valve actuator fail on me. The motor has just burnt out. We're still within our first year of a homeowners protection insurance. The policy states that valves are covered under the policy but 'turbo valves' are...

My valve actuator that sits on the return piping which chooses between to the pool or return to the spa is stuck on return to spa. This valve is controlled by the intellitouch control and I'm sure that I'm set to pool mode. I think it's malfunctioning because the three setting switch on the back...

Could someone please tell me what they these white flakes are. They are mostly in the spa (separated by valve actuators) but some flakes can be found in main pool as well. They are not slimy, they are brittle and break when touched.

It seems something has happened to my pool temp sensor. The easytouch control panel reads pool temp as 107 - (it's closer to 80) and I've seen it flash up "Pool Err" where the temperature should be once or twice. Can anyone suggest some tests to perform or ways to reset the system in order to...

Have been shocking the pool for the past three days. According to pool calculator my recommended shock level is FC=15... which has been very challenging to reach and maintain. Today the pool water is looking very blue and clear.. although a tiny bit cloudy. this mornings testings: CYA = 50 FC...

Hello, Here are first test results with the TF-100 test kit. Ph = 8.2 (too high, correct?) FC = couldn't do because I'm missing R-870 Powder. T/A = 110 CH = 110*10 = 1100 (very high, right?) CYA = <20 (like 10) Pool water is looking a little cloudy and I can tell needs attention. We have...

Brand new, inexperienced pool owner here - just learning about all the new equipment at our newly purchased house. Was checking out the pump and noticed some leaves in the filter basket so I opened the cap on the filter basket which released the pressure and all the water starting draining down...