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That's what is SO confusing. The water will flow through when it's set on "filter". However, the motor just goes on and on when we try to backwash, rinse, circulate or vac to waste. It's really odd! No water will go through on the other options. The multiport seems fine. It was operating...

The filter is a Haywood Pro Series High Rate Sand filter, Model#S244T. The pump is Haywood Super Pump Model#C48L2N134 and yes, I do believe it's a multiport. My husband won't be home until Wednesday, so I just copied the info off the items. Thank you so much!

Last year we bought a house with an old cement inground pool. Basically the pool is structurally sound. My husband and I are GREEN when it comes to pool care. We did have the pool open last year, with help from friends and enjoyed our pool without issues. Due to a family situation, we did...