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I'll try the suggestions and will take some pics when I get home this evening.

I poured water in the pump basket and the water went down through the drain hole. Turned motor on and no movement through the pump. There is water in the pump but it stays at the level of the hole.

Great! I'll try that when I get home. I'll let you know!

No...I'm not sure how to do that (or almost anything else related to the operation of the pool). I haven't done anything other than turn it on and off.

Good afternoon! Our system froze during the sub-freezing temps and now our pump isn't working. There was frozen water in pipes/filter and a thin sheet on top of the actual pool. I had set the motor to start whenever temps dropped below 40, but it must have failed somehow. Now everything is...