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I apologize if I have put this in the wrong thread. I got my pool last year & was convinced like so many others to go with this wonderful pool treatment system SoftSwim. I was told it was so much better than Chlorine & was the best product you could buy for a pool, if you want crystal clear...

:hammer: For some unknown reason the Borate levels in my pool will not go down! The levels are currently at 90! For weeks I've been running my pump 24/7 & backwashing 3 times a week. I drain the pool down to the minimum line on the skimmer, fill it back up & let it circulate for 3 days & then...

I apparently added to much 20 Mule Team Borax when I decided to go the Borate route. My current Borate Levels are 90ppm! I keep draining & filling back up & waiting/circulating, then draining again, but the levels won't go down. I know the correct levels are 50-55ppm, so is the levels being...

I was wondering since I am using SoftSwim & Borates in my pool, do I still need to be adding SoftSwim A??? If the Borates prevent all algae from growing, what would be the point in adding an Algacide as well? Thank you for your time & efforts!

:shock: I need help please. My pool is a Doughboy Copper Canyon 16x32, 17,500 gallon (at least that's what the pool place told me), oval above ground with a 7' deep end. I am using SoftSwim, because I was dead st against chlorine, like most people I was turned off by public pools. I wanted...