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Bought the Keepy krauly automatic pool vacuum. It will not stop going in circles and it won't even go over a small crease in the liner. Anyone know what to do or should I return this junky product and just get a simple hand held vacuum

Hello everyone. I purchased a home months back with an I ground 17x30 pool. The pool has always been maintained be a pool company. This is the first time opening the pool since I've owned it. I paid a pool company to do it so I can learn. My main questions are what and how do I know when to...