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We have an underground salt water pool in Vancouver BC. Based on our kidney shape pool & design/ location of the water features, our new pool guy recommended we run the pump to prevent the pipes from freezing over winter (instead of covering/ winterizing chemicals). Over the last ~7 years of...

Hello, I’m looking for opinions/ advice about our vinyl in-ground SWP, 16,000 gallons. We’re living near Vancouver, BC where winter temps are generally mild (compared to the rest of Canada), however we do get stretches of weather where temperatures hit 14 degrees F for weeks at a time. Over...

Hello, we started our Hayward T-Cell15-SWP salt water cell chlorinator earlier this month when the pool water temperature climbed to 60 degrees. No issues for a few weeks. Now the pool temp is 65 degrees and we’re getting “Chlorinator Off Low Temperature” out of nowhere on our Pro Logic panel...

Hello, we are winterizing. Every winter we leave the main filter running but shut down and blow out the lines in the water features, which run through pipes and into Hayward floor pumps in our pool room. Our pool has 3 water features - one is a waterfall trio feature which runs through it's own...

Quick question... Can anyone help identify what type of filter is depicted in this diagram? It’s labelled with “Grids” not cartridges, so I’m thinking DE?

Hi, I have a Hayward Star-Clear C500 filter used for a waterfall/water feature in our underground vinyl SW pool I replaced the CX250F filter head gasket in July 2019, using silicone Magic Lube. I just took the unit apart for winterizing/routine cleaning and found a warped gasket with whitish...

Hi, we live on the outskirts of Vancouver, BC, the temperature is typically fairly mild but has reached lows of about 14 degrees Farenheit in the winter. Our pool guy has always winterized our in ground salt water pool water features, up until this year where we are taking it on ourselves. We...

I need to reorder a test kit. In the meanwhile I took a water sample to pool store (I should know better, please be gentle) and found metals in water at 2.7. My pool water was completely clear. I added Pool Magnet Plus then added sparkle up, per instructions at 6pm in Friday. By Saturday 8am I...

All was fine as of yesterday - I backwashed and rinsed, then set back to filter mode and left circulation on overnight in order to heat the pool water up for use today. This morning I noticed an unusual sound from the skimmer basket - and when I took the cover off from the coping area, it looked...

I have brownish-yellowish-white streaks on my vinyl liner. I tried the vitamin C test and it successfully lightened the stain. I decided to try out the Jack's Magic Stain ID kit to confirm what I am dealing with. It took over a week to receive the kit (special ordered to Canada) and was pretty...

Hi all, can you take a peek at my numbers and let me know if you think anything needs tweaking? I think it looks pretty good overall, but wonder if I should up my CH a bit? I'm keeping my FC down as I am expecting my special order for Jack's Magic Stain ID kit to arrive any day and will be...

I've decided to take care of the pool, normally my husband would do it but am going to be the go-to pool girl from now on. I'm really nervous to make a mistake; I know all the info is here in the TFP site but I need a little hand holding if I could. We have a SWG, I bought muriatic acid (20...

Hello, I am using the TF-100 for the first time in Salt Water pool and could use some help; here's my results: FC - 3.5 CC - 0.5 Calcium Hardness - 225ppm TA - 110 CYA - ~32-35 PH - I struggle with reading this one but would guess about 7.8 on the higher side. It always seems to be high even...

I saw this product in Costco and it peaked my interest. It claims to reduce the need for chlorine up to 50%, balance PH and eliminate algae. Too good to be true? The reviews on the Costco site look great and seems like it could be a good addition to my pool upkeep? Any feedback? Link below...

Is this a good kit/ good value? I want something user-friendly and I like to test. I couldn't find the exact test that was linked in the recommended kit info (the Lamotte 7022-3) Amazon.com : LaMotte 7022 FAS-DPD Commercial 7 Swimming Pool Test Kit : Swimming Pool Liquid Test Kits : Patio, Lawn...

~16,000 gallons IG vinyl sand filter - hayward pro series SWG I'm lost & confused. The SWG pool we inherited when we moved is set at 10% chlorinator. I'm finding the need to "super chlorinate" after a day or so use to keep up with chlorine levels. Should I increase the overall chlorinator...

Hello, I have recently moved (October) and have acquired an underground 60,500 litre pool in Vancouver, BC. I'm a complete newbie trying to get my pool legs. A water reading from a local games store has recommended adding 133 kg of salt directly to the pool with the pump running. I'd unplugged...