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Trying to replace style 1 hi flow. Purchased proper two pronged tool to remove and reinstall new one. So far so good. When I insert prongs and do quarter turn counter clockwise, it goes with me, but then the prongs just eat into the plastic ring and I can't get the head to come out. Now I just...

Hi! First time pool owner, just starting to figure things out. Right when I got the chemical balances figured out (mostly), a friend pointed out that my floor heads (A&A quick cleans) weren't rotating. Just popping up, then back down, then up again in the same orientation. On top of that, one...