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I can help you out with the ph balance issue. It is important for the water to be balanced. You will need to have a test kit in order to find out all the chemical properties. With those numbers you will then be able to determine if the water is balanced or if you need to add chemicals. If...

Hello everyone. I have a brand new Strong hot tub, and have many questions. The tub has a capacity of 354galloons. I wanted to know if you are suppose to treat a new hot tub different than that of a properly maintained used one? Like do you need to fill it and then shock, and then drain and...

Thank you!!!! :party: :party: :party: :party: :party:

Hi everyone. I was wondering if anyone knows how to program this unit. I think I programed it correctly but just want to confirm. This is for a customer, so I don't have the instructions for it. Could anyone walk me through this? :party:

Are there any complications with too much chlorine? I may be having this problem with a green pool. The initial test results were FC:0;PH:8.0, TA:70;CH:170; CYA:60 TDS:1200ppm;Phosphates:0. Lesiie's Pool tested the TDS and Phosphate. It is a 20,000 pool. I added 8gallons of liquid chlorine...