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Hi all, I have Hayward ColorLogic 12v lights in my pool (model number LPCUS11100) but would like to replace them with Pentair IntelliBrite lights, as I have Pentair EasyTouch and when I switched to Pentair the installer misadvised me when I asked him if I would lose any functionality as far as...

Hi all, I have a Hayward ColorLogic 12v LED light in my pool that has stopped turning on. It was blinking a few days ago and now it just won't turn on. I have two other lights (originating from the same circuit) and they are working fine. I checked the GFCI and the circuit, and neither are...

Hi all, I had a stain that I couldn't remove from my pool wall, and after doing a Jack's Magic Stain ID test I determined that a Jack's Magic "O2 Safe Shock & Stain Solution #2 Treatment" should work. I went ahead and did the treatment about 10 weeks ago. Oh boy am I regretting it! The...

Hi all, I recently had an IntelliFlo installed. The installer set the pump to run at 2500 RPM when the system is in pool mode. In that mode, the spa's spillway is active and flows the water from the spa to the pool. However, I cannot feel any water flow coming from the pool returns. I can...

Hi all, I just had a IntelliFlo VSF pump installed. Even though the company I hired is listed as authorized on the Pentair web site, the installer told me he doesn't know how to set up the IntelliFlo in ScreenLogic. He did set it up on the pump itself. Of course, I know I can call the...

Hi all, My Jandy DEV60 filter has a slide valve. I was backwashing this evening and when I tried to put the valve back into it's filter (down) position, the handle kept rotating (it didn't stop like normal). I then noticed that the valve is able to slide all the way up and down, and rotate...

Hi all, I did the Jack's Magic "O2 Safe Shock & Stain Solution #2 Treatment." In the instructions, it says that the treatment can produce false FC readings for 3-4 weeks and that I should use the TC readings during that time. I'm fine with this, but want to make sure I'm doing this right...

Hi all, Using the Jack's Magic stain ID kit, I identified that their "O2 & Stain #2 Treatment" will (hopefully) remove staining I have in my pool. I started the treatment yesterday. It was a very large amount of chemicals to add to the water (you can view the chemicals involved here). I want...

Hi all, There's a good amount of rust built up in my pool heater. I've attached a pic with the heater's cover removed, to show you what I mean. Is this normal? If yes, should I be doing anything maintenance-wise or replacement-wise? Thanks!

Hi all, I opened my pool for the season and noticed that there are many long, hairline cracks developing in the area of my spa where the bench meets the wall. I've attached a pic so you can see what I mean. I follow the TFP methods and (at least think that I) really take care of the pool and...

Hi all, I'm continuing my "battle" with my IntelliChem and I was wondering if it's a coincidence or not that after I used a phosphate remover to go from 500 ppb to 0, that the ORP value being read by the IntelliChem rose significantly in value. Is there a relationship between phosphate levels...

Hi, I know that going based off nitrates isn't considered super important but I've been having an issue with my IntelliChem for a while now and Pentair is asking me to let them know the current nitrate levels in the water. Is there a test kit that anyone recommends using? I looked online and...

Hi all, Is anyone familiar with how to set up a IntelliChem to dispense by time instead of based on trying to hit a ORP setpoint? I've had a EasyTouch 8, IntelliChem with a 4-gallon acid tank, and IntelliChlor IC60 for a couple of seasons now. I've never been able to get the ORP to work...

Hi all, I've had an IntelliChem for a couple years now and have gone through a few ORP sensors already. I keep having inconsistent ORP readings. The reading seems to randomly be set. For example, one day I might have an ORP of 450 but a FC of 3, but then the next day might have a ORP of 750...

Hi all, Anyone have a recommendation on what I can use to clean the (self-leveling) caulk inside my pool's expansion joint? Seems like it's gotten moldy over the past year. Water and wiping didn't get rid of it all. Should I just use whatever is recommended to clean bathroom and kitchen...

Hi, I'm closing my pool for the first time and decided to remove the IntelliChlor for the winter. The "professionals" that I had install the IntelliChlor and close the pool last year didn't remove it when they closed the pool. I replaced it with a dummy cell, and my question is - should I...

Hi all, I'm closing my pool on my own for the first time, so I'm just making sure I'm doing everything correctly. When using the main drain to lower the water level, am I correct that I should have the 3-way valve that's by the main drain line (see picture below) with the OFF section in the 6...

Hi, This is the first time I’m closing, as I’m sick of the various companies I’ve used over the years that didn’t do a good job. I shocked the pool 5 days ago and planned on closing this weekend. My CYA is around 40 so I intended on shocking at 16; however, I must have added too much bleach as...

Hi all, I know that PHOSfree isn't recommended using the TFP method, and that managing phosphates are not something to worry about if properly managing the pool the TFP way. However, I am closing my pool for the first time on my own (used a couple different companies in the past, both which I...

Hi all, I have a couple leaks in the PVC plumbing on my equipment pad. I've never replaced PVC before, but feel comfortable doing so, except for one aspect - I'm just not sure how much of the existing plumbing to remove. I don't want to go overboard and replace sections that are fine to leave...

Hi, I'm trying to figure out if I can use a M500 for my pool. My pool is about 47 feet long, but the closest distance from my pool to an outlet is around 25 feet (as I have about 10 feet of patio and then a 15 foot walkway to the nearest outlet). Then, of course, I have to account for the 25...

Hi, I've noticed that after I backwash my pool, the filter gauge slowly starts creeping up showing higher pressure (little by little), as it normally should. However, after maybe a week or so, the pressure reading starts to drop each day a little bit. Eventually, the pressure reading returns...

Hi all, So I've had my pool for about a year and a half and have followed the TFP methods the entire time (except CYA...see below) without any issues (until now). I added an IntelliChem last year and didn't have any issues keeping the chemistry good; however, I am having issues now. My FC...

Hi all, I'm shopping around for a robot cleaner and saw info about the new Dolphin Triton Plus Cleaner with PowerStream. I actually don't see a page for it yet on the Maytronics web site, so I'm thinking it just came out in the marketplace. Does anyone have any experience with it yet? It...

Hi all, I currently have a Polaris TR35P pressure cleaner (came with the pool when it was built a couple of years ago). It's never done a great job of cleaning the pool. I'm at a point where I'm running it 10 hours a day and there's still a good amount of dirt accumulating on the bottom of...

Hi all, I had a fence installed around my pool while the pool was closed. During the install they hit the main drain when digging out for one of the posts. We drained the pool down and had the punctured area replaced. We thought we were good to go, but ever since opening the pool we've...

Hi all, I was having a fence installed around my pool today and unfortunately the installer punctured the mail drain line while digging out for a post. I called a PB to come out and fix it and the PB said that they need to get to the drain in the deep end of the pool (so that the water stops...

Hi all, Over the past year I had an IntelliChem and acid tank installed. The installer is a certified Pentair installer, and has a very good reputation. However, after seeing him do the install and having some issues along the way, I have a strong feeling that (prior to my install) he's most...

Hi all, I had a IntelliChem recently installed, along with a EasyTouch and IntelliChlor. The IntelliChem's salt level reading is consistently around 350 to 400 lower than my manual measurement (using Taylor K-1766). For example, the IntelliChem is currently displaying a level of 3000 but I'm...

Hi all, I recently had my Jandy AquaLink power center changed out for a Pentair EasyTouch (as I converted over to a IntelliChlor and IntelliChem). My current lights are Hayward ColorLogic LEDs and the installer is now telling me (after the fact) that all I can do with the Hayward LEDs on the...