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Hi all, Thanks for your advice. I have a 10 yo pool with a SWG. When I opened the pool in the spring - mid April i noticed some fliter sand at the bottom and vacuumed it up without issue. Last week much more sand appeared in the bottom of the pool under each of the 3 jets. I'm assuming based on...

Hi there, I've been struggling to get my CWG to work and will hopefully fix it this weekend. My FC is 1.5. CYA - 30 and PH - 7.5. Do you recommend that I first move my CYA up to 60, before adding some Chlorine (to FC=4) to the pool or the reverse? Thanks, T

Hi there, I just opened my pool for the first time and tested the water using a TF100 kit. Test results are: CL - 1.5 CYA - 50 PH - 7.6 Do I use bleach to increase the CL level or liquid chlorine instead? I have a SWG which may not be building the CL level enough. The weather is also very cool...

Hi there, This is my first opening of my pool after using a pool company for the past 5 years. I've been able to get everything ready except for the pool heater - hayward H250. Without preparing the heater, I tried running the pool pump and there is water flowing out of the heater onto the pad...

Hi folks, My pool pump broke a few days ago and I was only able to replace it yesterday. It was 3 days down and we have had a few rain storms and lots of heat. The pool water had turned a darker gray color before the new pump was installed. I vacuumed the floor and sides as soon as the pump...

Hi everyone, Thanks for reading this. After extreme heat last weekend my pool stared to become cloudy and with testing I discovered very low FC levels. I tried increasing the level but it hasn't helped. I started slamming on Wednesday night. This morning I read the following (after trying to get...

Hi everyone, After a few weeks of a sparkling pool we had some heavy rains over the last few days which resulted in the water turning slightly hazy and a decent amount of sand in the bottom of the pool. I vacuumed the floor yesterday and the sand has returned. How do I improve the performance...

Hi everyone, I hope the final days of summer treat you well. I'm 3 weeks past SLAMing my pool and the water is becoming murky. I've been testing regularly and mainly focusing on keeping FC @ 5. These are today's test results: FC=4.5 PH = 8 CYA = 30 AL=130 I havent backwashed in 2 weeks and...

Guys, I'm reading and following along and in need of my own help. I have a Hayward SWG that is now not working and I'm waiting for a part to arrive. In the mean time my pool water (13k gallons) has turned green and continues to darken in color. I tried shocking it 7 days ago but it stays green...

Hi everyone, I can only get the pool company to close the pool in 2 weeks time. Should I be running the pump 24/7 until then. We are not going to swim at all. Any advice on what to do for the next two weeks to avoid costs yet to not compromise the pool for next season. Thanks, T

Hi everyone, My salt cell is due for cleaning and I've found a youtube clip on how to remove and clean. My question is - what acid do I use to clean it out? Thanks in advance. T

Hi everyone, We are having a very hot start to summer in Ontario and I now have a green rim around the pool. Any ideas on what it is an how I can remove it and or treat the water? Thanks, T

Guys, I have a Hayward H250 heater - 2 weeks old. Its reading ignition failure from today after it stopped working. I've tried over and over to reignite - no luck - just IF reading. Any ideas on how to restart these units? T

Hi guys, My salt level is way too high - 4300 ppm and I'm running a low salt SWG (recommended 1000-1800). My daughter appears to be allergic to the high salt - rashes and hives come out. How do I get the levels down? Can I back wash to a level below the skimmer (I'm not sure how the mechanics...

Hi guys, I just ran my first water test and got the following results: Free Chl - 2.67 Tot Chl - 2.94 Comb Chl - 0.3 ph 7.8 Hardness 160 ppm Alk 66ppm Cyan 15ppm Salt 4300 ppm What does all of this mean and how do I adjust the levels to perfect swimming water? Thanks in advance. T

Hi guys, I've just opened my brand new pool - its a salt water IG w vinyl liner 14x28. Salt was thrown into the pool last Thursday (May2) however the heating was only conencted on Mon (May6). I have heated the pool to 82degs since Monday. Last night I got home - the kids had been swimming all...