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I ordered a Dolphin DX4 from Doheny Water Warehouse a couple of weeks ago, the unit showed up 3 days later and was clearly a used product, I called their customer service who sent me a return label, I shipped it back and a few days later a replacement arrived, and it was another used unit...

So I'm just here to say a preemptive thank you for all the great information I've found here. We've just finished a re-model of our pool area due to the previous owners of the property laying porous slate tiles which were disintegrating and were extremely slippy. We replaced the whole lot...