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Hi all, My customer has an intellitouch i9+3 with mobile touch controller that isn’t connecting. Transceiver is getting power but no rf link. Contacted Pentair for troubleshooting and we measured DC com ports to be off so they are saying personality board needs to be replaced. I wanted to make...

Hi all, I posted several weeks ago regarding CYA dropping rapidly over the course of a few weeks. I am running into a new issue that I would like advice on. I picked up a new account roughly 5 weeks ago. The previous pool guy could not keep the pool clear so home owner called me up to get a...

Hi all, I’ve been in the pool industry for 5 years as a service tech and have ran my own company for about a year but am now interested in becoming a builder. I will be working towards my GC license during the off-season and was wondering if y’all had any advice on a couple of topics. 1. What...

Hi all, Over the course of this swim season my team has had several issues maintaining CYA. First we had issues with Leslie’s granulated conditioner not raising CYA in some pools but working well in other pools. My employees would report inconsistent CYA readings that I chalked up to user...

Hi all, I was wondering if any of you have come across a good mobile setup for vacuuming fine debris in your pool? Background: I run a small service company and my employees are running into water level issues while vacuuming. Many of our pools have fine sediments precipitating on the pool...

Hi everyone, I have a pool company in Louisiana and have recently started implementing TFP methodology rather than buying all kinds of specialty chemicals from Leslie’s and it has been working great! I’ve used it to clean 7 swampy green pools to crystal clear. Several of those customers have...