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Our pool was completed last summer and I have always noticed this but recently figured out what the issue is. We have an auto cover and the area where the cover comes out of the box is tiled. The edge of the tiles on the flat top always looked off to me. I finally grabbed an extra tile I had...

This error popped today and I can't clear it. Does anyone know how what this means and how to fix it?

My pool was recently opened and I have a schedule for the main pool and the hot tun set up in the Omnilogic app. I have the pool pump set to run during the day and the hot tub scheduled to run in the evening. Neither one of these schedule have been working since pool was opened last week. It...

I recently opened my pool and noticed that that plaster at the bottom of my big tub is discolored. It was not like this when the pool was closed in the fall. Any ideas what could have caused this and if it can be fixed? This is Wet Edge signature matrix.

Does anyone have experience with installing a rotary encoder to work with an auto cover and an Omnilogic automation system? I'd like to know what options are available to enable the water feature lock out as well as the scale back mode.

I have a new pool and my pool builder gave me a quote for a GLI Max Shade mesh cover. I wanted to get at least one more quote so I had the local pool store come out and give me a quote for a Merlin Smart mesh cover. The quote from my pool builder is $2200 more than the local pool store. The...

We recently had the bluestone coping installed over our auto cover. Just wondering what you guys would think of this and if you would ask the pool builder to try and make it look better. The coping on the left is at least an inch or two higher than the coping on the right, which is siting on...

I have a brand new pool and my test says I have zero chlorine. The SWCG is presumably functioning. Do I need to add more salt?

The tile on my pool have a white film on them. Is there a product that will clean the tile and remove this film?

I have a new pool and it has the OmniLogic system and a total 5 color logic lights. A few weeks ago, when we first opened the pool, the Omnilogic app had more light color choices than it does now. There were several more color options under the fixed light tab and there also seemed to be more...

I’m a new owner and a pressure side cleaner was included in my pool package. It’s a Hayward Trivac 700 which hasn’t been installed yet. We have an auto cover and the builder said we’d be able to run the cleaner when the cover is closed. Does the cleaner run off the main pump? If so does the...

Hi all, today is two weeks since our pool has been plastered. I’d like to start using the heat pump but I want to make sure it’s ok to do so. Wet edge says don’t heat the pool for 14 days. Can I turn it on now or wait for a couple more days?

I have a brand new pool with OmniLogic and I keep getting these two errors. Any ideas on how to fix them?

Just recently finished our new pool and I have been playing around with the OmniLogic app and so far it doesn’t seem to be working properly. Then panel has a hard wired connection to the internet and it seems to be connected but I am constantly getting error messages that say Omni controller has...

I have a brand new pool and I feel like the filters are past due to be cleaned. The pool plaster was done nearly two weeks ago and I am sure the filters are pretty gunked up. Does anyone have a good resource that explains how to take the filters out and, clean them, and then put everything back...

We have a brand new pool and I have been playing with the OmniLogic app. I have two bubblers with lights in my sun shelf. When I turn the pool lights on the bubbler lights also turn on. Is there a way to separate the bubbler lights from the main pool lights? I also have a light in my hot...

Brand new in box. Asking $740. Please move or delete if this is not the appropriate forum. I looked and didn’t see a classifieds section.

Just had a new pool completed and I’d like to know what this is. It’s an eye sore and I’m hoping it can be moved or at least lowered. Also are there any other options for skimmer covers? These are a tripping hazard and I’d like something flush.

We had our new pool filled yesterday. It was plastered with Wet Edge Signature Matrix. Should I brush it starting today?

Hi, we are (finally!) getting our pool plastered and filled this week and I have a question about our wet edge signature matrix and the brushing recommended. The Wet Edge start up guide says to brush once a week with a combo brush and I was wondering if anyone with wet edge has done this. If...

We have had our pool under construction since May and we have finally made some progress. The pavers went in this past week and I am unhappy with the way the landscaper laid them out around the auto cover box. My intention is to have the cover totally hidden but he laid out a border that...

My pool has been under construction all summer and we are still nowhere near completion. Early in the summer, the equipment was set on the pad and the plumbing was completed. The equipment was never turned on and I am wondering when the warranty will begin. We may not get the pool completed...

I would like to have the ability to hook up a hose on my equipment pad so that I can clean off the filter cartridges and generally just have water available in that location the equipment pad is probably 50 feet from my house. Is there a practical way to run pipe underground to a hose bib on...

My pool is currently under construction and I will probably be finished just in time for me to close it for the winter. Is there a consensus on the best type and brand of winter cover?

We need to pick our waterline tile and we are struggling a bit. The general color scheme is greys and tans. Our pavers are going to be Techo Bloc Blu 60 in Champlain Grey and the coping will be bluestone, which is grey. Plast will be Wet Edge Signature Matrix in Tahoe, if that matters. I...

We are in the process of building a new pool and I have some questions about the pump, filter, sanitation , cleaning and automation system our builder spec'd in the contract. For the pump he spec'd a Hayward TriStar variable speed 900 2hp pump. We can upgrade to the 950 3hp pump. Is it worth...

Hi all, we are very close to digging our pool and our quote includes an auto cover , an in floor cleaning system, and an ozone system. We are doing the auto cover mainly for safety, but also to help keep the pool clean and warm. I am unsure about the ozone and in floor system. Is all of this...

We are going to be (hopefully!!) digging our pool soon and we need to figure out a solution for our raised hot tub. We are doing a 20x40 rectangle with an auto cover and a raised 9x7 hot tub. We discussed putting an auto cover on the hot tub but the price quote on that is 15k. We decided it's...

My wife and I have given a deposit to a builder and we like the design we have come up with, which is basically a 20x40 rectangle with a 9x18 sun shelf on the side, which basically makes in an L shape. We are also going with a raised hot tub. We haven't started digging yet and I have spoken...

We are building a pool that will be fenced on three sides and will be accessible from the house. There are three doors that lead into the pool area and we want to put sensors on the doors that sound a chime or alarm whenever these doors are opened. I would like them to be easily disabled fo...