Recent content by salinda

@z3540i thank you so much for your perspective. We also settled on Skimbot over Ariel because it navigates our vacuum hose much better. It does get clogged when we have breezy days. It is easily cleared. I also hope the gears don't get stripped, but the paddle doesn't seem to be stuck down hard...

@z3540i great review. The skimbot was recommended to me because it plays well with the floating vacuum hose. It definitely does. My pool is clean to boot. I get a lot of pollen and see no difference from the larger mesh. (Ariel and Betta have finer mesh.) it’s also quiet. It did get jammed a...

For some reason (likely user error), I didn’t see your “spoke too soon” comment above. I hope you get help calling them. As far as turning off the unit—holding the power button won’t turn it off?

I also want to say they appear to have addressed the leaking with the 2023 model. They never should have released a version with this vulnerability.

You’re right. I’m hoping the recent issues with CS are temporary. Calling seems to work better. The number is in the manual. I was persistent and they did get on the ball after a delay. https://solarbreeze.zendesk.com/hc/en-us/articles/1500013043241-The-Manual-The-How-To-s-and-The-Don-t-do-s-

The manual has a contact phone number. https://solarbreeze.zendesk.com/hc/en-us/articles/1500013043241-The-Manual-The-How-To-s-and-The-Don-t-do-s- Call and leave a message. They are usually very responsive but weren’t for a short while a couple of weeks ago (I was contacting them same time as...

FYI they addressed this with the newer 2023 model. Mine was out in some serious storms in California this year.

Possibly you misunderstood me. I actually did repair it as long as I could and it worked for a long time. Eventually, it completely wore out. The plastic that you would mount things to started cracking due to age. We even glued that for a while. The battery was also aging rapidly.

Please see my write up about this robot, my issues, their amazing service and the new Skimbot here I agree the fine mesh on the Skimbot may be problematic during pollen season but that part seems to be fine now.

Ha! More to my saga. Excellent journaling of your experience @Surf NH! Things that happened to me similar to you: When my water level is high after rains, I have had issues with any pool robot getting stuck under coping etc but now my pool water is adjusted to a good height and the Ariel can...

The 2023 Ariel is a big improvement in terms of battery time etc. Here's my review from another thread: Any long term users of the Ariel SolarBreeze

I am a long-time user of the Solar-Breeze products. I had the original NX, NX2, original Ariel, and the 2023 Ariel. The 2023 Ariel is amazing. It runs all day and into the night. It is very reliable and seems to be very durable. Using sensors, it turns readily when reaching edges of pool and...

The Ariel is working well for me. I’m a long-time customer of this company. I’ve done several warranty claims with Solar-Breeze over the years. They do tend to take a few days to respond. I do recommend you follow-up with a call to the number in the manual.

Thanks for the detailed advice. It turns out that the LM2-40 was always a bit undersized for my pool. The entire box needed replacement. It was truly fried. My control panel was installed in a very protected location under a roof overhang on the north side of a building. As you said, it was...