Recent content by nclrush

I managed to escalate this issue with Endless Pools. This time I spoke to a more senior person in Customer Service. He told me that their Quality Control department hadn't seen anything like this before and would be looking into it with the manufacturer of the hoses. He advised me to stick...

Justin General - I'm currently being told something contrary by Endless Pools Customer Service, so beware! I started to see a strange debris in my indoor Endless Pool about 6 months after installation. I use a standard chlorine system (i.e. small amount of Clorox bleach each day), and followed...

Nope. They didn't even want to entertain the notion of replacing the hoses, before even reviewing any pictures. The rubber on these hoses began degrading after only 6 months of use (light use at at that!), yet they refuse to admit any possibility of these hoses being defective. They tried to...

I've finally identified the source of my problem. While I should be on cloud nine today, drunk with the euphoria of finally solving this mystery, I'm instead festering with frustration after a very unproductive, and not at all helpful customer service call with Endless Pools. Grrr. I'll try...

Jenoa0 - I'm so sorry to hear that you've been dealing with this too. I had the pool installed by one of Endless Pools "factory trained" installers, so I didn't examine any of the pieces before they were installed. It seems so unlikely he would have inadvertently left something like a sticker...

chem geek - The guy from Par Pools said the same thing re the consistency of this stuff. He thought it was more likely something scaling from the pipes than water mold. The print on this last sample of debris is making me discard any previous theories about organic material. It's soft and...

Hi Jenoa0 - I'm sorry for my delayed response. I haven't been on top of my email account lately. I've been using Aquafinesse for the last 3 months. While the water has remained crystal clear and the vinyl liner squeaky clean, the debris in my pool continues, mostly visible after running...

Thanks for the information, chem geek. I went to Par Pools this weekend and picked up a bottle of Aquafinesse swim spa tablets (http://www.parpools.com/page/poolcare/A ... m-Spa.html). I put the initial 2 tablet dose in my skimmer basket on Saturday. By this morning they have already...

I found another Endless Pool owner online who had a problem with WWM in the past. He claims that he managed to get rid of it by using AquaFinesse. He said that while he used a hot tub product, the AF manufacturer was in the process of developing something for pools at the time. I did find an...

Thanks for the suggestion, suep. There are lights in the pool, but no niches behind them. They just pop right through the steel walls and vinyl liner. I could potentially examine behind the lights by pulling out the skirting panel and viewing from the exterior of the pool. I'll do that...

Everything is just about a year old. The kick board and leg buoy appear to be in new condition. I don't always exercise with them. And sadly, b/c of this problem, I haven't exercised much in the pool at all over the last 6 months. The noodles look like they are in good shape too. It's not...

Nothing has been in the pool for a week now while I've kept the FC high. The noodles and other things like kick board and leg buoy are only ever in the pool while being directly used. For example, the kids were playing with the noodles when this white stuff seemed to surge and lots of debris...

Here's a picture of some debris I just pulled out of my pool this morning. http://www.flickr.com/photos/27611627@N ... 714439265/ When I tried to wipe these off/out of the net they kind of smeared into it instead. (Usually the debris lifts off the net onto a paper towel, but these probably...