Recent content by hook3m

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    Backwash / Rinse sending dirty water into the pool

    I did a backwash today and when I did the rinse it shot very dirty water back into the pool. Did I do something wrong? Was there an extra valve I was supposed to close? I thought the multiport valve opened and closed all the correct ones.
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    High Cyanuric Acid... Is it time to fire our pool company?

    Update.. It wasn't easy, but our pool company has agreed to drain and refill the pool at their expense. Except for the water. I also found out that we switched over to a Pentair Rainbow trichlor feeder per pool company's request when we hired them 3 years ago. Before that we were on a...
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    High Cyanuric Acid... Is it time to fire our pool company?

    Thank you Tim for the great advice. Our pool is Class C. If I understand it correctly, the water quality standards also applies to Class C. Class C pool - Any pool operated for and in conjunction with: (i) lodging such as hotels, 42motels, apartments, condominiums, or mobile home...
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    High Cyanuric Acid... Is it time to fire our pool company?

    Our pool is approximately 105,000 gallons. I read through our pool company contract and they are required to maintain proper water chemistry and water quality must at all times meet the specifications in the State Health Code set by Texas Department of State Health Services. It also states...
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    High Cyanuric Acid... Is it time to fire our pool company?

    Thanks for the reply and I appreciate the help. Yes, they are using 3" chlorine tabs. I was told by the company if we wanted to switch from 3" tabs we would need to upgrade to an automatic chlorinater. Our current system is a Pentair Rainbow Commercial High Capacity Feeder. I'm...
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    High Cyanuric Acid... Is it time to fire our pool company?

    We have been having some issues with our neighborhood pool. A few weeks ago it became very cloudy and green over the course of 1 or 2 days. Our pool company blamed the issue on water balloons clogging the filters. It took a week and closing the pool to shock it for it to return to normal...