Recent content by hayward

Today I received a call from the pool contractor. We will be meeting in about 3 weeks with him and a rep from the manufacture Hydra Pool Liner. The pool contactor told me the second liner received was not to small but to large. This is contrary to what my wife I were told. I immediately...

hydra nor the contractor never provided the dimensions the contractor took before ordering the liner. Hydra did state in an email to me that the first liner was manufactured wrong by Hydra, however, the second liner sent which was determined at first to be very unsized or small for our pool...

The liner was installed on June 18, 2013 and the installer was not able to provide me with the Hydra 20 yr warranty. I had to call Hydra and received the warrranty on July9, 2013. I specifically states on the warranty, "if the liner appears not to properly fit, Hydra should be contacted...

Yes we signed a contract for a custom liner from Hydra. Also the pool was emptied by pool contractor and was empty for about 3 weeks because of the second liner ordered. Also, there was no Hydra warranty given to us after installation on June 19. I had to call Hydra and received warranty...

Here is the entire story. The pool company measured our pool and sent dimensions to Hydra. Hydra made a mistake and sent a liner to big for the pool. Another request was made and Hydra sent a second liner. The installation crew boss told us the second liner sent was very undersized, to...

the liner was installed on a warm and sunny day, there are several areas where the corro plastic backerboard has overlapped showing humps on the liner wall. Also the manufacture is Hydra. When the liner was delivered, the installation crew boss told us the liner sent was to small for our...

A POOL LINER was installed in our 16 by 34 pool. It was to be custom made, however, the liner had to be stretched quite a bit to fit. One of the installation crew told us the liner made was to small and than the other member of the crew told us it can be stretched or forced to make fit...

I have been told I have a bad digital panel on my Hayward H250 pool heater with electronic ignition, which is 9 years old. Can I by pass or jump the digital board in the control panel. The heater starts but does not light the burners. I have been told the problem is in the digital board...