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 Post subject: Aqua Trol SWG suddenly stopped working overnight
PostPosted: August 9th, 2011, 4:16 pm 
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Joined: August 9th, 2011, 3:40 pm
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Purchased the unit for my above ground pool a year ago. Everything has worked pretty much trouble free for the remainder of last years season & the beginning of this year till this past week. Upon daily checking on pump, chemistry & swg unit I noticed the automated timer had not turned on the pump & there were no LEDs lit or any display showing on the Aqua Trol unit. First unplugged the unit & the pump from the unit. Checked my breakers and none had been tripped. So I plugged the pump into the power supply separately, it turned on fine. No problems there. Took off T-cell to check it over & clean it out and reinstalled it. No leds or display still. Got my manual, checked the troubleshooting area and removed the cover to check the fuse. It was fine but went ahead and replaced it anyway. Still no display or LED's. Can hear unit click when plugging in and a slight hum in the box as if power is supplying it somewhere. Checked over the viewable side of the boards and there does not appear to be any broken soldering, cracked items, burn marks, or shorted out spots. (Haven't removed anything to see back.) Checked cord going in and it appears to be getting power but nothing seems to be passing through to pump plug in or readouts. Was wondering where to go from here. Thinking possibly a relay on the board itself or possibly the transformer up in the corner may be the problem but not sure. Hoping someone may have any ideas on where to start. Hate to have to buy a whole new unit since it's only a 1 1/2 years old. Since I live in a rural area I highly doubt a technician will come out to do any repairs and if so it will probably cost more than the unit did itself. I have been down that route with both a refrigerator & a spa. So far the pool is staying clear & stable but would like to get this problem solved without having to go and purchase chlorine. Any ideas?


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 Post subject: Re: Aqua Trol SWG suddenly stopped working overnight
PostPosted: August 9th, 2011, 5:39 pm 
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Joined: June 22nd, 2009, 7:06 pm
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Location: South Alabama
If it hasn't been generating you're already past the needing to go out and get chlorine. You should have already done that!

Your problem is most likely the power section. I'd contact the mfg and see what they may do for you.



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Dave J.
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24' x 52" Round AGP. 1.5hp Dynamo pump. 24" Pentair Sand Dollar Filter. 45MHP2(3GPD) Peristaltic Pump
Pool School Pool Calculator TF-Test Kit
You have passed the OCLT when: 1)You lose 1ppm or less FC overnight, & 2)You have .5ppm CC's or less, & 3)your water is clear.
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 Post subject: Re: Aqua Trol SWG suddenly stopped working overnight
PostPosted: August 9th, 2011, 6:34 pm 
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I would for sure do as Dave says and check the warranty on it. I have seen things indicating anywhere from 1 to 3 yr warranty. On some brands the older it gets you have to pay part of the price. I would be very disappointed if I didn't get some warranty help at only a year and a half old.



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 Post subject: Re: Aqua Trol SWG suddenly stopped working overnight
PostPosted: August 9th, 2011, 10:21 pm 
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Joined: July 23rd, 2011, 10:52 pm
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LIMITED WARRANTY (effective 04/01/09) Hayward/Goldline warrants its Pro Logic and
E-Command pool automation products as well as its Aqua Rite, Aqua Rite Pro, Aqua Plus and
SwimPure chlorination products to be free of defects in materials and workmanship, under
normal use and service, for a period of three (3) years. Hayward/Goldline also warrants its
Aqua Trol chlorination products to be free of defects in materials and workmanship, under
normal use and service for a period of one (1) year.
These warranties are applicable from the
initial date of installation on private residential swimming pools in the US and Canada.

UGH, that doesnt look good. :(



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24' x 52" Round AG Pool, Hayward Aqua-trol SWCG, Hayward Pro Series High Rate Sand Filter, Hayward Power Flow LX Pump 1HP 60GPM, Hayward H100ID Heater.
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 Post subject: Re: Aqua Trol SWG suddenly stopped working overnight
PostPosted: August 10th, 2011, 5:07 am 
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Joined: June 22nd, 2009, 7:06 pm
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Location: South Alabama
No it doesn't but a lot of times they'll repair something as a gesture of good customer relations. It doesn't hurt to call them.



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Dave J.
TFP Moderator
24' x 52" Round AGP. 1.5hp Dynamo pump. 24" Pentair Sand Dollar Filter. 45MHP2(3GPD) Peristaltic Pump
Pool School Pool Calculator TF-Test Kit
You have passed the OCLT when: 1)You lose 1ppm or less FC overnight, & 2)You have .5ppm CC's or less, & 3)your water is clear.
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 Post subject: Re: Aqua Trol SWG suddenly stopped working overnight
PostPosted: August 10th, 2011, 10:03 am 
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Joined: August 9th, 2011, 3:40 pm
Posts: 2
Thanks for the quick responses. Have sent an email to tech support and also will call today and see where that goes. Till then I've kept the pump circulating, added some chlorine I had, pool perfect w/phos free, & kept an eye on all my other levels.


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